Run Salesforce like a top race team

91% of successful Salesforce implementations have a Center of Excellence*

 

 

*10K Advisors: From Project to Program survey

 

What goes on tour... is more than just the band

They have a Center of Excellence*

 

*Tour dates, sound, lights

promotion, ticketing,

roadies, merch...

 

 

It takes an extended team to deliver these results

Employees.

Suppliers.

Volunteers.

Donors.

Investors.

The top teams have won before they've left the dock

 

*Boat prep, team, tactics, tides

weather forecasts, food, beers...

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CENTER OF EXCELLENCE ROUND TABLES

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Next: 17 August 8am PT
Topic: COE KPIs and ROI

#COE Roundtable - 2021-08-17

NEXT PANEL: 17 AUGUST 2021 8am PT

COE Round Table: Business case and KPIs

What KPIs you should be tracking to build a strong business case for your COE?

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JUNE 2021 

COE Round Table: Maturity Curve

Where you get started, what are the steps up the maturity curve, and how to you build a business case.

Roger Pelham
Senior Director of SaaS Platforms & Business Intelligence

Todd Stalter
Director, Global Salesforce COE

Ojay Malonzo
SVP Strategic Accounts

John Eichsteadt
Platform Owner

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APRIL 2021

Round Table: COE for the CIO

Salesforce is becoming strategic and is increasingly owned by the CIO.

How do CIOs think a Salesforce Center of Excellence benefits them in the broader IT landscape?

Matt Francis
Global CTO Salesforce

Mark Hill
Global CIO

Leo Minervini
Global CIO

Shannon Bates
RVP Strategic Accounts

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FEBRUARY 2021

Round Table: COE for RevOps

The business bought Salesforce.
The consultants implemented it.
91% with a CoE get the best ROI.

Carter Wigell
CEO

Will Anastas
CRO

Ian Gotts
CEO

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DREAMFORCE 2020

Round Table: COE Leaders

Thinking like the Head of CoE.

Heads of CoE and consultants debate the key aspects of a CoE.

Elizabeth Southerland
Senior Director Salesforce COE
NBC Universal Media

Lou Fox
CTO / CCO

Adrian King
CTO / COO

Jay Noble
SVP Salesforce Practice Leader

 SOME CUSTOMERS IN THEIR ELEMENT