CENTER OF EXCELLENCE ROUND TABLES
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Next: 17 August 8am PT
Topic: COE KPIs and ROI
NEXT PANEL: 17 AUGUST 2021 8am PT
COE Round Table: Business case and KPIs
What KPIs you should be tracking to build a strong business case for your COE?
COE Round Table: Maturity Curve
Where you get started, what are the steps up the maturity curve, and how to you build a business case.
Senior Director of SaaS Platforms & Business Intelligence
Director, Global Salesforce COE
SVP Strategic Accounts
Round Table: COE for the CIO
Salesforce is becoming strategic and is increasingly owned by the CIO.
How do CIOs think a Salesforce Center of Excellence benefits them in the broader IT landscape?
Global CTO Salesforce
RVP Strategic Accounts
Round Table: COE for RevOps
The business bought Salesforce.
The consultants implemented it.
91% with a CoE get the best ROI.
Round Table: COE Leaders
Thinking like the Head of CoE.
Heads of CoE and consultants debate the key aspects of a CoE.
Senior Director Salesforce COE
NBC Universal Media
CTO / CCO
CTO / COO
SVP Salesforce Practice Leader
SOME CUSTOMERS IN THEIR ELEMENT