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Next: 17 August 8am PT
Topic: COE KPIs and ROI

NEXT PANEL: 17 AUGUST 2021 8am PT

COE Round Table: Business case and KPIs

What KPIs you should be tracking to build a strong business case for your COE?

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JUNE 2021 

COE Round Table: Maturity Curve

Where you get started, what are the steps up the maturity curve, and how to you build a business case.

Roger Pelham
Senior Director of SaaS Platforms & Business Intelligence

Todd Stalter
Director, Global Salesforce COE

Ojay Malonzo
SVP Strategic Accounts

John Eichsteadt
Platform Owner

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APRIL 2021

Round Table: COE for the CIO

Salesforce is becoming strategic and is increasingly owned by the CIO.

How do CIOs think a Salesforce Center of Excellence benefits them in the broader IT landscape?

Matt Francis
Global CTO Salesforce

Mark Hill
Global CIO

Leo Minervini
Global CIO

Shannon Bates
RVP Strategic Accounts

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FEBRUARY 2021

Round Table: COE for RevOps

The business bought Salesforce.
The consultants implemented it.
91% with a CoE get the best ROI.

Carter Wigell
CEO

Will Anastas
CRO

Ian Gotts
CEO

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DREAMFORCE 2020

Round Table: COE Leaders

Thinking like the Head of CoE.

Heads of CoE and consultants debate the key aspects of a CoE.

Elizabeth Southerland
Senior Director Salesforce COE
NBC Universal Media

Lou Fox
CTO / CCO

Adrian King
CTO / COO

Jay Noble
SVP Salesforce Practice Leader