Pricing – Salesforce


Think of each Space as completely separate installation of Elements (but it can link to multiple Salesforce Implementations).

Each Space starts as FREE with just process mapping and you can upgrade the Space to add additional capabilities.

You pay for the Editors, Salesforce Connections and User Adoption licenses that you have in each Space.

  • Corporate & Nonprofit: you will typically have ONE Space.
  • Consultants: You will have a Space for EACH client you work with.


Editor licenses

An Elements Editor is typically a Salesforce Admin or Business Analyst.  You need the minimum of one Editor.

Editors are $750 per year.

Salesforce Connection

For the Org metadata sync and analysis of 1 Prod and up to 5 Sandboxes you need a one Salesforce Connection license. For each extra Prod Org you will need a Salesforce Connection license.

Salesforce Connection licenses are $1,000 per year.

Salesforce User Adoption licenses

To roll-out User Adoption (in-app, popup help) to Salesforce end users you need a User Adoption license for the Space. You create and test the help topics using an Editor.

Salesforce Sales, Service, Lightning Platform:
First 100 users @ $1000 (min 100 users)
100-250 users @ $15/year
250-500 users @ $10/year
500-1,000 users @ $8/year
Over 1000 users @ $5/year

Community Cloud:
Unlimited Member / Login users @ $1000 / year

Elements Corporate Management licenses

Corporate Management is a single site-wide license that gives SSO, visibility and management of all the Spaces and all the users across the enterprise. This is for your IT team to control users across multiple Spaces.

Total Elements Editors and Viewers across all Spaces
First 20 users @ $1000 (min 20 users)
21-100 users @ $25/year
101-250 users @ $20/year
251-500 users @ $15/year
501-1,000 users @ $10/year
1,001-2,500 users @ $6/year
2,501-5,000 users @ $4/year
5,001-10,000 users @ $2/year
Over 10,000 users @ $1/year


Are you a nonprofit?

Editor licenses

This is just the Elements Editors. Elements Viewers are free

Salesforce Connection licenses

1 Connection equals 1 Production Org and up to 5 Sandboxes

Salesforce User Adoption (feedback & pop-up help) for end users

They will have free Elements Viewer user accounts
They will have free Elements Viewer user accounts

Corporate Management (SSO & user management, IT security, content management policies)

Total Elements Editors and Viewers across all Spaces.


There are several places to look for budget – rather than just Salesforce. And you need to build a compelling justification.

We’ve some ideas of where to look for budget, the benefits you can get and we have built a benefits spreadsheet you can download.

It has some figures from our experience working with clients over the last 20 years. You can put in your own numbers to tailor it for your use case.






If you want to keep your data completely segregated or you want control over the location of data center for production and disaster recovery, then Elements Catalyst Private Cloud is for you.

We will run a separate instance of Elements Catalyst for you and your trading partners. You choose the AWS hosting location and also the DR data center.  AWS interactive map

There is an annual cost of $30,000 for the Private Cloud in addition to the Elements Catalyst licenses.  There is a one-off set up fee of $5,000.

You will need Corporate Management licenses to manage users in the Private Cloud.



To be eligible to apply for the 50% nonprofit discount your organization must be recognized as a charitable, nonprofit, or nongovernmental organization in the country where you are located. The nonprofit discount applies to all licenses (Editor, User Adoption and Corporate Management)

Eligible organizations for nonprofit discount

  • 501(c)(3) organizations: Organizations that have received the 501(c)(3) designation from the Internal Revenue Service. Organizations that possess multiple IRS designations (i.e., a 501(c)(3) and 501(c)(6) status) but whose primary use of our products would not be for the 501(c)(3) entity are not eligible.
  • Higher education institutions: Private nonprofit and public higher education institutions.  Higher education institutions will need to provide a link to their registration on
  • K–12 schools: Standalone K-12 public, charter, and private (nonprofit) schools as well as K-12 public school districts, charter management organizations (CMO), and private (nonprofit) school networks. Schools will need to provide a link to their registration on
  • Fiscally sponsored organizations: Fiscal sponsorship is a financial and legal system by which a legally recognized 501(c)(3) public charity provides limited financial and legal oversight for an organization that does not have its own 501(c)(3) status. Fiscally sponsored organizations will need to submit: 1) their fiscal sponsor’s 501(c)(3) IRS determination letter and 2) the fiscal sponsorship contract/agreement between the two organizations.

Ineligible organizations

  • 501(c)(4), 501(c)(6), or non 501(c)(3) Organizations: Organizations that do not have a 501(c)(3) designation, but rather a c4, c6 or other nonprofit status. Organizations that possess multiple IRS designations (i.e., a 501(c)(3) and 501(c)(6) status) but whose primary use of our products would not be for the 501(c)(3) entity are not eligible.
  • Healthcare organizations providing patient care: Hospitals and Healthcare systems providing patient care. Free clinics may qualify.
  • State & Local Organizations: These organizations include but are not limited to, State and Local government agencies, government owned/funded health care organizations, economic development organizations, and Chambers of Commerce (excluding Foundations).

If you are unsure or have questions, then please contact