INCREDIBLY FAST
Why users say one word, “WOW!!”
QUICK. EASY. AFFORDABLE.
You already have Pro Editors, so you can create and test Help Topics.
You need a Production Org Model sync’d and the Chrome Extension installed.
When you are ready to roll out help to end users you will need User Adoption licenses.
BUILD A BUSINESS CASE
ROI ASSUMPTIONS
Size and cost of team
How many end users and what is their average salary ($k)
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Data entry errors per week per user
This is just the time wasted in entering the data incorrectly and having to go back and fix it. How many errors does each end user make per week? How long does it take them to go back and fix?
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Reduced training days
This is the time saved each year on training on changes to Salesforce and new operational processes.How many days could your standard training be reduced because you have better process and in-app help?
Time wasted looking for stuff
This is the time taken by end user to look for the most up to date information (sales deck, pricing, data sheets, process to follow). Research says that this is as high as 18% for knowledge workers teams. What do you estimate to be the percentage of their time wasted?
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DAILY WASTED COST
We are calculating the wasted cost in terms of salary. Not the lost opportunity cost of sales teams being more effective or the impact of other teams using poor quality data. Staggering, isn’t it?
ROI CALCULATOR
Size and cost of team
Time wasted looking for stuff
Reduced training days
Data entry errors per week per user
ANNUAL WASTED COSTS
What is your annual spend on Salesforce?
Do you need a Private cloud?
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