User Adoption for Pro Editors

INCREDIBLY FAST

Why users say one word, “WOW!!”

QUICK. EASY. AFFORDABLE.

You already have Pro Editors, so you can create and test Help Topics.

You need a Production Org Model sync’d and the Chrome Extension installed.

When you are ready to roll out help to end users you will need User Adoption licenses.

PRICING

Nonprofit – 50% discount on Pro licenses (Editors and Connection Licenses)

PRO

Elements Editors

Typically a Salesforce Admin or Business Analyst who is creating content (requirements, process diagrams, user stories, Org documentation, user help). You need a minimum of one Editor. Editors are $750 per year.

Elements-Salesforce Connection

1 Connection License is required for each 1 Prod and up to 5 Sandboxes.  Connection is for metadata sync and analysis. Salesforce Connection licenses are $1,000 per year.

ENTERPRISE

Enterprise gives you a broad set of features and is priced on a sliding scale based on the total number of Salesforce Users in your Org(s). The Enterprise features include:

Impact Analysis; Create an unlimited number of Dependency Trees for any metadata type. Store the last 5 for each metadata type.

In-app pop-up feedback and help; Available in standard and custom object page layouts, for standard and custom fields, in Lightning and Classic.

JIRA Integration; Sync User Stories into JIRA.

User Management; Single Sign On (Salesforce and SAML), user policies and centralized user control.

Content Management; Content policies and virus scanning of attachments and images.

Process governance; User acknowledgement of process diagram changes, stored as training records.

Pricing is discounted based on the total number of Salesforce users. starting at $35 / user /year. Use the pricing calculator for the total cost.

COST CALCULATOR

PRO

Elements Editors

Elements-Salesforce Connection licenses

ENTERPRISE

ENTERPRISE requires at least 1 PRO Editor and 1 Salesforce Connection license
More than 2,500 users – please contact us

PRIVATE CLOUD

ANNUAL COST$
RUN FREE TRIAL SCHEDULE A CALL

 

BUILDING A BUSINESS CASE and GETTING BUDGET

There are several places to look for budget – rather than just Salesforce. And you need to build a compelling justification.

We’ve some ideas of where to look for budget, the benefits you can get and we have built a benefits spreadsheet you can download.

It has some figures from our experience working with clients over the last 20 years. You can put in your own numbers to tailor it for your use case.

READ ARTICLE

 

 

BUILD A BUSINESS CASE

ROI ASSUMPTIONS

Size and cost of team

How many end users and what is their average salary ($k)
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Data entry errors per week per user

This is just the time wasted in entering the data incorrectly and having to go back and fix it. How many errors does each end user make per week? How long does it take them to go back and fix?
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Reduced training days

This is the time saved each year on training on changes to Salesforce and new operational processes.How many days could your standard training be reduced because you have better process and in-app help?

Time wasted looking for stuff

This is the time taken by end user to look for the most up to date information (sales deck, pricing, data sheets, process to follow). Research says that this is as high as 18% for knowledge workers teams. What do you estimate to be the percentage of their time wasted?
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DAILY WASTED COST

We are calculating the wasted cost in terms of salary. Not the lost opportunity cost of sales teams being more effective or the impact of other teams using poor quality data. Staggering, isn’t it?

 

ROI CALCULATOR

Size and cost of team

Data entry errors per week per user

Reduced training days

Time wasted looking for stuff

5

DAILY WASTED COSTS

$

FULL DEMO