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TL;DR Salesforce customers have built complex systems, “black boxes”, that hinder project delivery and reliable AI Agent deployment. A lack of value for Salesforce is a concern for senior management, who feel powerless to change the status quo. Again, this is a customer quote, but it echoes what they all feel: “What keeps me awake…
Introduction The world of intelligent agents is rapidly transforming how businesses operate, promising a future of enhanced efficiency and personalized interactions. We’re currently in an exciting, yet exploratory phase. While most implementations are standalone or simple, single-topic agents, and agent-to-agent communication (like standards such as MCP and A2A) are just emerging, the industry is still…
In today’s competitive landscape, Revenue Operations (RevOps) teams are under increasing pressure to deliver speed, accuracy, and transparency across the sales cycle. Yet many organizations find themselves grappling with the complexity of Salesforce CPQ (Configure, Price, Quote), a system that often feels like a black box. As sales organizations grow and expand their offerings, they…
Data, Process, and the Future of AI Rebecca Wettman and Patrick from “The Crunch” recently sat down with Ian Gotts, CEO and Founder of Elements.cloud, to discuss the critical intersection of data, process, and AI in today’s rapidly evolving business landscape. While AI and data have dominated recent tech conversations, Ian emphasized a less-discussed, yet…
April 2025, Tokyo, Japan Elements.cloud, the Change Intelligence platform that enables enterprise teams to accelerate and govern change on Salesforce, has officially launched in Japan through a strategic partnership with TerraSky. This collaboration marks Elements.cloud’s formal entry into the Japanese market. Focusing on Japan’s Growing Salesforce Economy Japan’s Salesforce economy is one of the fastest-growing…
We love putting the customer at the heart of everything we do. And the Storybrand Framework is a structured way of thinking about it. With agents disrupting the business and technical landscape we took a step back to make sure we are aligned with where you, our customer, need the most support. This is the…
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