Elements on Salesforce Automation Hour #awesomadmin 1 min read 13th April 2017 Share Home » Blog » Elements on Salesforce Automation Hour #awesomadmin Home » Blog » Elements on Salesforce Automation Hour #awesomadmin Ian Gotts was invited to speak at Automation Hour. Below is the recording of the webinar. The Elements section starts at 3:00. The webinar covers: why business analysis is important skill for Salesforce Admins the principles of hierarchical process mapping a simple, proven notation how to run a live mapping workshop how to document your Org The free ebook referenced in the video can be downloaded here Post navigation Previous postSalesforce Admins: Document your Org in 3 easy stepsNext postThe band adds new dates to the tour…. #awesomeadmin Back to blog Share Ian Gotts Founder & CEO