GPT means that BA is the new superpower Post author By Ian Gotts Post date 26 July 2023 Categories In AI/GPT, Architecture, Business Analysis, Change Intelligence Written by Ian Gotts GPT powers your Salesforce Org Salesforce has announced the release of the first of the GPT apps that help you achieve better results with your customer data. They aim to improve various aspects, like crafting more effective sales emails, providing better responses to service inquiries, and creating more engaging marketing campaigns. […]
The process for making Barbie, the movie Post author By Ian Gotts Post date 20 July 2023 Categories In Business Analysis, Process Mapping I am shamelessly riding on the wave of excitement for the Barbie movie that was released on Friday in cinemas. I have heard it is excellent. It stars Margot Robbie and Ryan Gosling. And as many of you know the “other Canadian Ryan” – yes, they are two different people – is a bit of a […]
MDD (Metadata Description Definition) Post author By Ian Gotts Post date 23 June 2023 Categories In AI/GPT, Change Intelligence, Documentation, Metadata management Written by Ian Gotts AI is reading your descriptions Descriptions are rarely filled out when metadata is created, even though we know it makes sense. You cannot edit the descriptions for many standard metadata items, and some metadata items do not have description fields. More on that later. Filling out descriptions is a gift to […]
Delivering the AI + Data + CRM program Post author By Ian Gotts Post date 11 June 2023 Categories In AI/GPT, Business Analysis, Career, Data Cloud, Metadata management image copyright: Salesforce Salesforce’s AI vision is compelling. It is not a recent knee-jerk reaction to ChatGPT. Their journey started back in 2016, when Einstein launched. ChatGPT has simply captured people’s imagination and made AI real for everyone. But as we all know GPT is far more than ChatGPT. AI is way bigger than that, […]
5 tips to improve your networking Post author By Ian Gotts Post date 1 June 2023 Categories In Career Written by Ian Gotts There are flurry of blogs helping newbies and returning offenders survive and thrive at events, and every blog says you should network and make connections. And you should. But how? It’s scary. Striking up a conversation with a total stranger can be difficult and awkward. You summon up the courage to […]
How GPT could change Salesforce careers Post author By Ian Gotts Post date 27 May 2023 Categories In AI/GPT, Career Written by Ian Gotts How will your career change when GPT can understand your business processes, your org config and Well-Architected, and can then suggest metadata changes? What would take you a day, takes just 1 minute. And it makes better recommendations that you could make because it considers everything, every time. Exciting future? No. It […]
PASTA – Solving Stealth GPT Post author By Ian Gotts Post date 22 May 2023 Categories In AI/GPT Written by Ian Gotts What is the Stealth GPT? The term “GPT” seems to have struck a chord in a way that AI and all the previous incarnations never have, driven by the popularity and remarkable powers of ChatGPT. Every analyst and journalist is blogging and tweeting about it, there are a slew of conferences […]
Understanding the magic of GPT Post author By Ian Gotts Post date 18 May 2023 Categories In AI/GPT Written by Ian Gotts AI + Data + CRM Salesforce’s new marketing message is AI + Data + CRM. It all adds up to customer magic. At the heart of this magic is Generative AI or GPT, not ChatGPT. BTW GPT is not an abbreviation of ChatGPT. GPT (Generative Pre-Trained Transformer) is a technology that […]
GPT is not an abbreviation of ChatGPT Post author By Ian Gotts Post date 14 May 2023 Categories In AI/GPT Written by Ian Gotts We need to be careful that we don’t use ChatGPT and GenerativeAI (GPT) interchangeably, or see the potential of Generative AI through our experiences of ChatGPT. And, at the moment I am seeing lots of examples where this is happening around the Salesforce ecosystem in blog posts, LinkedIn posts and training […]
