$500m ROI for business process (not UI design)

A compelling title: “Citibank just got a $500 million lesson in the importance of UI design. Citibank was trying to make $7.8M in interest payments. It sent $900M instead”. The article makes compelling reading and points to UI design as the issue, but the author has collared the wrong criminal here. Whilst I agree, the…

5 New products announced

[spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] 5 NEW PRODUCTS ANNOUNCED AT #TDX22 [/spb_text_block] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Salesforce DevOps Center integration Elements provides the business analysis and org analysis to make sure that…

Justin Donlon, VP Process Innovation & Analytics: Data is a 1st class citizen

Justin Donlon, VP of Process Innovation and Analytics at CarGurus, explains why DATA must be a first class citizen for implementation success. He names the three rights of passage for every Salesforce Admin or Consultant: integrating CPQ, consolidating Orgs, and transition to Lightning. He reflects on why these projects get derailed when data is not…

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