Sean Ouimette, Salesforce Practice Leader at Mastersolve: Why Have a Center of Excellence?

Sean Ouimette, Salesforce Practice Leader at Mastersolve, 20x Salesforce Certified and Center of Excellence expert, explains the benefits of having a COE. These include clarifying policy and strategy, improving creativity, and identifying organization bottlenecks. He talks about how a COE is a communication vehicle, and way to clarify process. Steps to creating a COE include…

Where is the CarFax for your Org?

You wouldn’t spend $5,000 on a used car without checking CarFax and going through all the history. As CarFax says. “A car’s history affects its value”. So why are you risking thousands of dollars when changing Salesforce by not assembling the complete picture of the Configuration Knowledge. Derisking the car buying process Buying a car…

Is your Org BG or PG?  (Before GoogleMaps or Post GoogleMaps)

GOOGLE MAPS IS SO MUCH MORE THAN A MAP We might never have reached our destination if it weren’t for Bret Taylor, the COO of Salesforce. He was the inspiration behind of Google Maps. He was given the task of building a competitor to Yellow Pages. Fortunately, he looked at the potential if you brought…

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