Is your Org BG or PG? (Before GoogleMaps or Post GoogleMaps) Post author By Ian Gotts Post date 21 August 2021 Categories In Business Analysis, Change Intelligence, Documentation, Impact Analysis GOOGLE MAPS IS SO MUCH MORE THAN A MAP We might never have reached our destination if it weren’t for Bret Taylor, the COO of Salesforce. He was the inspiration behind of Google Maps. He was given the task of building a competitor to Yellow Pages. Fortunately, he looked at the potential if you brought…
Jeff Susich, Salesforce Consultant: Lessons from 200+ Implementations Post author By Ian Gotts Post date 21 August 2021 Categories In Article Jeff Susich, Salesforce Consultant and trainer, shares the lessons from completing over 200 Salesforce implementations. Key lessons for creating and maintaining an outstanding Org are 1. Get senior buy in 2. Don’t over complicate it 3. Do great training 4. Ask users the right questions, such as “What do you want Salesforce to do for…
Taming JIRA configuration nightmares ( & Pardot Tableau Slack) Post author By Ian Gotts Post date 17 August 2021 Categories In Change Intelligence, DevOps As VP Product Management at Elements, I would like to share a use-case that has nothing to do with Salesforce but is the epitome of the ‘Configuration Knowledge Platform’ value proposition. You see, JIRA is a nightmare. JIRA has the configuration flexibility and richness of Salesforce (well, close enough) but zero change governance. In short,…
Matt Blocha, Salesforce Consultant: 13 Best Practices for an Outstanding Org Post author By Ian Gotts Post date 4 August 2021 Categories In Article Matt Blocha, Salesforce Consultant and trainer, shares his vast experience of Salesforce implementations and consulting projects to recommend a range of best practices for creating your own outstanding org. Best practices: Documentation and config knowledge Have well-qualified Admin/Org owner/Architect Have a center of excellence Have a steering committee for implementations Ensure leadership buy-in Delete things…
What does it take to win multiple Gold medals Post author By Ian Gotts Post date 1 August 2021 Categories In Career WINNING GOLD Gold medallists ACTUALLY dream of winning gold medals. They picture themselves walking up onto the podium – night after night. That’s what a Gold Medalist told me. In his case it was from the age of 12 up until he won Gold aged 32. Winning rarely happens at their first Olympics, despite the…
What if Orgs and DevOps were on Tinder? Post author By Ian Gotts Post date 17 July 2021 Categories In Change Intelligence, DevOps *Substitute your own image of Org and DevOps. Successful relationships come in all shapes, sizes, age differences, genders and diversities. So what will it take to make the relationship work? Is the zany Org prepared to be more organized (Implementation Lifecycle including the DevOps Process)? Often the root cause of a chaotic org is a…
Elements.cloud is excited to announce $20m in funding Post author By Ian Gotts Post date 9 July 2021 Categories In Article Businesses are driving change at an accelerating pace and Elements.cloud was built to enable organizations to understand the risks and opportunities of changing their software configuration, with a particular focus on Salesforce. Every Salesforce Center of Excellence knows that business analysis combined with an in-depth understanding of “the org” are essential for lasting success. Without…
The Elements Change Intelligence Platform Post author By Ian Gotts Post date 7 July 2021 Categories In Change Intelligence, Documentation, Impact Analysis, Implementation Configuration Knowledge is Power Organizations want to drive more rapid change but they need the confidence that they fully understand the risk of changes to their Salesforce Org and to the business. We all know that the early, robust business analysis and an understanding of the configuration of the Org massively reduces rework and risk. That…
Salesforce Industries: launching Omniscript support Post author By Ian Gotts Post date 6 July 2021 Categories In Product Updates Salesforce Industries uses Omniscript for configuration which means that they are records in custom objects rather than metadata. These custom objects are in the specific industry managed package. The approach of records-based configuration is also used by other ISVs like nCino. This adds an additional level of complexity when you want to document your Org…
