We interviewed a panel of experts at TrailblaizerDX 2023 about what makes their Center of Excellence, ‘excellent’. Sit back and enjoy the whole experience.
Trends in Salesforce Projects
“If you don’t have a Center of Excellence, you don’t know what is the long term vision”
Listen to the full conversation at 10:29 – 13:29
How to sell a COE internally?
“I think if you could connect the dots to the [Salesforce] strategy, how this is going to enable that to happen faster, and at a higher level of quality that’s where I’d go right from there to help pitch it.”
Listen to the full conversation at 43:06 – 43:37
What is your COE doing right now?
“Where are our risks?”
“What if some other company stood up in [your market] and said ‘we can do what they do in less than half the time’…?”
Listen to the full conversation at 36:50 – 39:29
How do you get funding?
“I’ve gone out and sold everything we do on those critical strategies that our CEO is talking about all the time and how we connect into there and help deliver on that strategy for the company.”
Listen to the full conversation at 28:07 – 29:51