Verveforce

How Verveforce Streamlined Salesforce for a Multinational Client

About Verveforce

Verveforce, led by founder Andreas Epping, specializes in consultancy and training for Salesforce Sales, Service, Marketing Cloud, and CRM Analytics. Their expertise lies in helping organizations optimize their Salesforce environments, making systems more efficient and user-friendly.

The Challenge

A medium-sized company, newly separated from a multinational corporation, faced overwhelming complexity in their Salesforce environment. With over 1,000 custom objects, the organization struggled with slow feature implementation and escalating maintenance costs. This was a significant hurdle as they needed to launch a customer care center quickly and manage multiple projects simultaneously.

The traceability and ease of integration into the user interface are incredible features.

The Solution

Verveforce used Elements.cloud to document and map processes and object models. This enabled them to identify unused or redundant Salesforce components. By analyzing how metadata items and objects were interrelated, Verveforce eliminated inefficiencies and optimized the client’s Salesforce environment.

Elements.cloud makes complex processes more manageable and accessible for both admins and end users.

The Results

The streamlined Salesforce system allowed the client to:

These improvements boosted system efficiency, cut expenses, and set the foundation for future scalability. Andreas Epping highlighted the pivotal role of Elements.cloud in this success: “We identified and removed redundant components, making development faster and less costly. Without Elements.cloud, achieving these results in such a tight timeframe wouldn’t have been possible.”

Talk to us

Connect with the Elements team today to discover the breadth of capabilities that our Change Intelligence Platform has to offer.