Get everyone on the same page

Business Process Management (BPM)

Want to get all your stakeholders on the same page quickly and effectively without losing engagement or valuable input?, business analysis and UPN deliver collaboration and consensus. Faster.

Elements saved 3 weeks in getting internal alignment. And GPT accelerates getting to a first draft map.

Accelerating and accuracy

ElementsGPT auto-generates process maps

How much time do you spend capturing process including impact on SME time?

How challenging is it to schedule this time and include remote workers?

How confident are you in the accuracy of what’s been captured?

What happens to the processes capture after the analysis and change is complete?


The power of process

Value and importance of BPM recognized

You are trying to enable the business to be more streamlined, agile and automated. It starts with better engagement with stakeholders to get agreement on the changes that are required. You can get more achieved with your team by collaborating in live business process mapping sessions.

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The pandemic highlighted the importance of being able to quickly monitor, analyze, and adapt business processes. Agility is a diffferentiator.

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BPM used to be lengthy process mapping projects. These are being replaced by agile, data-driven methods that can identify quick wins faster.

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Robotic Process Automation (RPA) can automate repetitive tasks and reduce lead times for process changes. BPM needs to dovetail with RPA.

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BPM is critical for digital transformation and creating new business models. Process mapping is seen as a strategic tool to support business agility and change.

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Processes need to adhere to regulatory requirements, reducing the risk of non-compliance and associated penalties.

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Customer Experience

 BPM enables organizations to design and implement customer-centric processes that improve satisfaction and loyalty.

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Change management

Designing employee-centric processes linked to applications reduces the change management effort required to drive adoption.

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GPT enables dramatic improvements in customer experience. But it can also auto-generate process maps and write user stories.

Collaborative mapping

Process mapping designed for engagement

Get more achieved with your team by collaborating in live business process mapping sessions with everyone on the same page. Rapidly capture processes in live workshops, then use diagrams to validate requirements, guide user acceptance testing, provide training and meet regulatory compliance. Moreover, process maps produced in Elements are versioned and controlled and include approval processes, so you can keep tabs on how your plans evolve. 


Traditional waterfall took too long. Agile can lead to faster chaos.  Elements provides faster insight by agilite, collaborative process capture.


Elements accelerates change by directly linking processes to the requirements and the ownership, prioritisation and impact of change.

Hierarchical mapping takes complex processes and makes them easily understood in a structured process map. It makes live workshops a breeze.

Version control

Multi-level diagram versioning. Collaborate on a draft, and then publish and get user sign-offs. Capture feedback. Quickly and simply.

How to make gin

Mapping with Ryan Reynolds

In this live workshop, we demonstrate the effectiveness and power of process mapping to really understand operational processes.

Your diagrams, your way

Flowcharts, brainstorming, capability maps and more…

approach change from both an end-to-end perspective as well as hierarchical. You can draw diagrams in a variety of formats and still use all the power of Elements: capability diagrams, process maps with swimlanes, and architect diagrams including ERD and DFDs.

Compliance matters

You don’t need another system for the regulators

Elements provides the features that auditors demand:

  • Diagram access rights
  • Snapshots of changes
  • Version control
  • Change authorization
  • Acknowledgement of changes
  • Training records
  • Links to directory of regulatory clauses e.g. ISO9001

Frequently asked questions

What is UPN?

Universal Process Notation is an industry standard for process mapping that is designed to engage business users. It has been adopted by 1,000s of companies in every industry from Fortune 500 companies like Nestle, Astra Zeneca and Bank of Montreal, down to innovative startups.

What are the 5 core principles of UPN?

There are five core principles to make diagrams more easily understood.

  • No more than 8-10 activity boxes are allowed on a screen
  • Drill down from an activity box to a lower level to describe the detail
  • Attach supporting information to an activity box
  • View and edit should be controlled by access rights
  • Version control and history of changes should be shown at a diagram level
How does UPN compare to flowcharting?

The UPN principles can be applied to Flowcharting. A Flowchart drawn in UPN format often reduces the number of activities/shapes on a diagram by up to 50%. And it makes the diagrams more readable.

We have lots of LucidChart diagrams. Do we need to redraw them?

No. You can link the LucidChart diagrams to the metadata dictionary as core documentation. But if the LucidChart diagrams are out of date you will be surprised how quickly you can redraw them and improve them in

What is a hierarchical process map?

A process map is a hierarchy of diagrams, meaning you are able to drill down to give more detail. This enables each diagram to be kept to 8–10 boxes, while being able to describe a broad scope or complex processes. There is no limit to the number of levels you can go down.

Can I trial Elements?

Yes. Talk to us For a demo of our Salesforce Business Process Management Software.