The #1 Way to Build Complex Agentforce Agents with Confidence

20/02/2025

44 minutes

Salesforce professionals

In this session, Miriam McCabe, Head of Global Innovation Design, Salesforce, joins Jack Lavous, CIO, Elements.cloud, to break down the importance of a structured, process-led approach, when building reliable Agentforce agents. This must-watch session, explores the key challenges teams face when building AI agents and how both Miriam and Jack overcame these obstacles, during their…

In this session, Miriam McCabe, Head of Global Innovation Design, Salesforce, joins Jack Lavous, CIO, Elements.cloud, to break down the importance of a structured, process-led approach, when building reliable Agentforce agents. This must-watch session, explores the key challenges teams face when building AI agents and how both Miriam and Jack overcame these obstacles, during their own Agentforce implementations.

The Elements.cloud platform is being used by Salesforce Professional Services to support the complete Agent Implementation Lifecycle; i.e. Design, Build and Govern. Miriam is responsible for the rollout of Elements.cloud, within Salesforce Professional Services. With considerable hands-on experience, alongside Jack, Miriam has contributed tremendously to the development of a standardized approach to building AI agents.

In this session, you will learn:

  • The repeatable methodology for designing, testing, and deploying reliable agents
  • How UPN provides a structured, visual approach to designing AI agent processes
  • How Salesforce Professional Services are using Elements.cloud to streamline AI agent development

Whether you’re starting from scratch or deep into the iterative phase of existing deployments, this session provides the real-world insights, you need to agentify your processes. Ready to build AI agents quickly and reliably? Be sure to watch the on-demand webinar today.

Webinar

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