Hubs

Center of Excellence

A Center of Excellence needs the collaborative and operational support of a Change Intelligence platform to be successful. The platform provides the structure, governance, documentation, and analysis.

Center of Excellence articles

See all articles
CoE

Structure your COE for success

CoE

How a Center of Excellence supports Salesforce implementation in Higher Education

CoE

Taylor Swift and Center of Excellence

CoE

Center of Excellence insights

Change Intelligence

Center of Excellence: CHANGE CONTROL

Change Intelligence

Center of Excellence: GOVERNANCE

Change Intelligence

Center of Excellence: LEADERSHIP

Change Intelligence

Center of Excellence: VISION

Change Intelligence

13 Pillars of Center of Excellence 

Webinar

COE Round Table: Getting started

Webinar

COE Round Table: COE Leaders

Webinar

COE Roundtable: COE for the CIO

Center of Excellence insights

Center of Excellence Whitepapers & eBooks

Publication cover
Report

Change Intelligence Research Series: The Impact of Building the Wrong Thing in Salesforce

Publication cover
Report

Change Intelligence Research Series: The Impact of Building the Wrong Thing in Salesforce

Publication cover
Report

Change Intelligence Research Series: Untapped Opportunities in User Experience

Intelligence to make the right changes. Faster.

Explore more hubs

Daily, Weekly, Monthly & Quarterly Tasks That Keep Your Salesforce Org Secure and Running Smoothly

Daily to quarterly Salesforce Org maintenance checklists to support security, documentation and controlled change.

Insiders Guide to Dreamforce 2025

Download our guide to find out how to:

The 10 Agent Instruction Design Patterns (And Their Antipatterns)