TrailblazerDX 2023 Unlocking the Secretsto Building a Successful Salesforce Center of Excellence We interviewed a panel of experts at TrailblazerDX 2023 about what makes their Center of Excellence, ‘excellent’. Sit back and enjoy the whole experience. Panel highlights If you don’t have a Center of Excellence, you don’t know what is the long term visionJitendra Zaa, IBMListen to the full conversation at 10:29 – 13:29I think if you could connect the dots to the [Salesforce] strategy, how this is going to enable that to happen faster, and at a higher level of quality that’s where I’d go right from there to help pitch it.Ken Piddington, US SilicaListen to the full conversation at 43:06 – 43:37Where are our risks? What if some other company stood up in [your market] and said ‘we can do what they do in less than half the time’…?Viv Ralls, JDPAListen to the full conversation at 36:50 – 39:29I’ve gone out and sold everything we do on those critical strategies that our CEO is talking about all the time and how we connect into there and help deliver on that strategy for the company.Ken Piddington, US SilicaListen to the full conversation at 28:07 – 29:51 Looking for more Recommended resources Industry Report on Change Intelligence Understand what a Change Intelligence Platform is and the vendors that are leading the charge. Download now Check out the full COE playlist Looking for more information about COEs? We’ve created a playlist of our top COE videos for you to continue learning. Watch more The platform to power your COE Elements.cloud underpins the Center of Excellence. Book a session with one of our experts to discover more. Book a session
