Data and Innovation Post author By Ian Gotts Post date 11 October 2024 Categories In AI/GPT These are the bulletpointed notes from the keynote at LifeSciences Dreamin 2024. 1. Bad Data is Junk Food for AI AI models rely on clean, well-structured data to perform effectively. Feeding an AI poor-quality data is like giving it junk food—it leads to weak or inaccurate outcomes. This analogy underscores the importance of data quality…
What is Salesforce Data Cloud? Post author By Ian Gotts Post date 4 October 2024 Categories In Data Cloud 71% of company applications are disconnected – Parker Harris, Co-Founder Salesforce Customer360 The promise of a customer data cloud—Customer360—has always been the north star for Salesforce. For most organizations, customer data is siloed in multiple systems, not just Salesforce, and it is often codified in different formats. Salesforce Data Cloud provides a single view of…
Futureproof your Salesforce career Post author By Ian Gotts Post date 26 September 2024 Categories In Career, Webinar Webinar recording Podcast AI-generated summary We asked OpenAI to summarize the transcript. This was the prompt: “Can you take the attached webinar transcript and summarize the key themes. Can you pull out 3 quotes each for Ian, Tony and Sam. Also list any actions for those watching” Key Themes from the Webinar Quotes Ian Gotts…
Business Analysis is the new superpower Post author By Ian Gotts Post date 14 September 2024 Categories In Business Analysis, Metadata management, Process Mapping, Technical Debt In this webinar, the panel of BA rockstars discussed the profile of business analysis in the Salesforce ecosystem, its importance, whether it is a skill or a role, the soft and technical skills, and how to harness AI. Below is Video Deck and resources Here is the deck to download Audio Transcript and AI analysis…
Drama at the America’s Cup Post author By Ian Gotts Post date 30 August 2024 Categories In Metadata management You may not follow or care about the America Cup. There was a BIG accident. But stick with me…… Lots to learn wrt Metadata Management, Data Cloud, and Center of Excellence. What happened The Kiwi boat’s crane failed when they were lifting the boat out of the water and it dropped 20 feet onto its…
Data Cloud and Formula 1 Post author By Ian Gotts Post date 29 August 2024 Categories In Data Cloud, Documentation, Metadata management, Process Mapping Everybody loves Formula 1 None more than Salesforce with their sponsorship and customer stories about how Formula 1 is transforming the way they engage with their fans using data. Formula 1 is a Data Cloud success story. The numbers speak for themselves: Data Cloud enables Formula 1 to connect fan data across properties in real…
3 principles to remove technical debt Post author By Ian Gotts Post date 29 August 2024 Categories In Metadata management, Technical Debt This was the presentation at Mile High Dreamin’. Below is the “quick and dirty” video from an iPhone with rough edits. There will be an official video that the organizers recorded and it will be uploaded to the MHD YouTube channel in the future. Here is a link to the deck Here is the transcript…
Dreamforce 2024 – survival resources Post author By Ian Gotts Post date 22 August 2024 Categories In AI/GPT, Career, Data Cloud Dreamforce is less than 30 days away. So Salesforce and partners like Elements.cloud are working hard to make it a valuable experience. So to help you plan, we’ve produced some great content based on over 15 years of attending Dreamforce and living in San Francisco. Insiders Guide to DF24 This includes what to expect, 20…
Data Cloud entry-level opportunities Post author By Ian Gotts Post date 16 August 2024 Categories In Career, Data Cloud, Implementation 3 myths busted, 3 realities exposed We’re not a huge company. We have less than 250 users. We have Salesforce Sales and Service Cloud. But we also have a large number of other systems that have core customer data: marketing, training academy, support, finance, and Elements.cloud usage. We’ve implemented Data Cloud to get a consolidated…
