Develop in production: insane or inspired? Post author By Ian Gotts Post date 17 July 2020 Categories In Business Analysis, Change Intelligence, DevOps Accelerating implementation We all know the benefits of accelerating and streamlining the release cycle; the business is more agile and reduced development effort. But there are even greater benefits if you think about the entire implementation lifecycle, which includes improved analysis that engages the end users to discover what they really need, not what they […]
COVID19 forcing change at Lightning pace Post author By Ian Gotts Post date 16 July 2020 Categories In Change Intelligence, User Adoption Speed and relevance are the most important currencies during a crisis. That means adapting quickly and leveraging technology. Industry leaders have identified 3 phases that all organizations are going to go through: Stabilize, Reopen, Grow. Organizations are currently adapting in the phase, which is about reacting to crisis. Forward thinking leaders are digitally transforming their […]
Award: Top Salesforce Solution Companies 2020 Post author By Ian Gotts Post date 19 June 2020 Categories In Article CIOApplications awards Elements as Top Salesforce Solution Companies 2020 Fora. second year in a row CIOApplications Europe named Elements one of the Top Salesforce Solution Companies. https://salesforce.cioapplicationseurope.com/vendors/top-10-salesforce-solution-companies-2020-rid-137.html
Elements is an official Work.com partner Post author By Ian Gotts Post date 12 June 2020 Categories In Article THINKING AHEAD Salesforce, as ever, is thinking ahead of the game. Whilst everyone was trying to come to terms with shutdown, Salesforce created an excellent COVID-19 Response playbook to help leaders and managers understand how to transition through the stabilize, reopen and into the growth phases. In this recent SalesforceBen article I discussed the implications on organization […]
Why flowcharts are so 1980’s: Universal Process Notation Post author By Ian Gotts Post date 8 June 2020 Categories In Documentation, Process Mapping Flowcharts and swimlanes were the way that most analysts and consultants used to capture requirements and business processes. But this has changed over the last 5–10 years and now a there is a simpler and more engaging diagramming notation. It is proven in major highly regulated industries right down to innovative startups and small nonprofits. […]
I understand why it is so difficult to clean up an Org: Poison Oak Post author By Ian Gotts Post date 28 May 2020 Categories In Change Intelligence I have been WFH on and off since we started Elements.cloud in 2016. I share a home office with my wife but I am up at 6am talking to the UK so I get it to myself and then I cycle to the ferry to go to Salesforce Tower and 535 Mission where the team […]
Rachel Brozinick, 5X certified Salesforce Admin: Consequences of Technical Debt Post author By Ian Gotts Post date 26 May 2020 Categories In Article Rachel Brozinick, Certified Salesforce Admin, talks about the consequences of technical debt, which is the biggest issue she sees for people not being able to make changes to and improve Orgs. She identifies lack of Org data dictionaries, lack of documentation, a “hurry up” mentality and lack of senior management support as exacerbating the problem.
Drive up user adoption with in-app help & feedback Post author By Ian Gotts Post date 18 May 2020 Categories In Product Updates, User Adoption Business benefits Poor user adoption is a triple threat: users not using apps, so no data and wasting money on Salesforce licenses users using apps but entering incorrect data leading to poor decision making by humans and Einstein user using apps but wasting time with “page layouts that look like CVS receipts” Post COVID-19, organizations […]
8 reasons why XLS is pants capturing requirements Post author By Ian Gotts Post date 17 May 2020 Categories In Business Analysis, Change Intelligence, Documentation, Impact Analysis Your users often don’t know what they really want. They think they do and express their needs as Business Requirements. Your job as an analyst is to try and interpret them and understand what is really required. But first, you need a consistent way of capturing, managing and analyzing the requirements. The tools used by your […]
