DIA Digital Consulting

DIA Digital Consulting

For over 20 years, DIA Digital Consulting has helped Salesforce customers build sustainable systems. DIA’s work often involves stepping into mature, highly customised Orgs with little documentation. 

Navigating complex Salesforce landscapes

To deliver sustainably, DIA needs to understand an unfamiliar Org quickly and identify risks and dependencies before making changes. Traditional discovery can take weeks, but clients expect clarity fast. Not to mention, Agentforce adds new layers of complexity, too. DIA turned to Elements.cloud to bring structure, speed, and deep metadata understanding to every engagement.

Instant Insight with Elements.cloud

I had absolutely no time to prepare for the call…I ended up with something that could be presented really fast

Faster, clearer proposals that win client trust

When called into a new client meeting with no prep time, Daniel used the Elements.cloud Agent Interaction Map to quickly outline AI and agent opportunities. The ability to produce visual, easy-to-grasp structured designs quickly, helps DIA win work and sets projects up for success.

It’s crucial to understand where you sit, where the problems are, and to document the things you’re going to touch

Legacy Orgs turned into understandable, governable systems.

For mature Orgs built by multiple teams, Elements.cloud gives DIA a way to analyse metadata, reverse-engineer missing documentation and see what’s used, why, and where the risks are. This clarity gives both consultants and clients a safer foundation for change.

I was overwhelmed by the dimensions I could unlock…some paths lead to surprising insights

Uncovered dependencies, risks, and opportunities for automation, with metadata insights

Configuration Mining by Elements.cloud lets DIA uncover patterns and issues that would rarely appear through manual review, including organisational and behavioural insights hidden in the data model itself. These insights guide better decisions and accelerate root-cause understanding.

Looking Forward

As Salesforce environments grow more complex and AI accelerates expectations, DIA Digital Consulting continues to lead with clarity and responsible design. Elements.cloud provides the metadata insight, structure, and documentation that make this possible, enabling their teams to deliver smarter solutions, faster.