Run Salesforce like a top race team

91% of successful Salesforce implementations have a Center of Excellence*

 

 

*10K Advisors: From Project to Program survey

 

What goes on tour... is more than just the band

They have a Center of Excellence*

 

*Tour dates, sound, lights

promotion, ticketing,

roadies, merch...

 

 

It takes an extended team to deliver these results

Employees.

Suppliers.

Volunteers.

Donors.

Investors.

The top teams have won before they've left the dock

 

*Boat prep, team, tactics, tides

weather forecasts, food, beers...

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COE Lounge

Center of Excellence Round Tables

REGISTER FOR NEXT COE ROUNDTABLE

TUESDAY FEB 16TH

8AM PST | 11AM EST | 4PM GMT

COE Lounge - 16 Feb 2021

The business bought Salesforce.

The consultants implemented it.

91% with a CoE get the best ROI.

CROs and consultants debate on how a CoE makes a difference.

On one side, we have 2 consultants who work with clients every day to maximize the value of their Salesforce investments.

On the other side, we have 2 CROs whose teams use Salesforce daily and who rely on the output to drive their decision making.

The common ground is they all want the best run Salesforce Org – and that means a CoE. But can they agree on what is required?

Join us and find out

*Watch our previous CoE Lounge from Dreamforce 2020 with NBC Universal Media, NTT DATA Services, Thunder. WATCH THE RECORDING*

Elements.cloud

Elements.cloud is one of the key tools that underpins the Center of Excellence. Here is how:

  • Methodology: The implementation lifecycle can be clearly documented, clearly understood and easily accessible as a process map. Mapping the methodology will streamline it, driving out waste, eliminating bottlenecks and breaking down organizational silos
  • Standards: Attaching documented standards to the related steps in the methodology ensures they can be consistently applied
  • Governance: Project risks are reduced in 3 areas; a consistently applied methodology, better business analysis of the changes required, and technology impact analysis.
  • Change control: Managing the business requirements, metadata and associated documentation
  • Metadata management: Control of the Salesforce metadata and integrated apps across the deployment pipeline
  • Architecture: ERDs can be drawn as process maps connected to metadata items and technical specifications
  • Change management: Process maps are used as training materials with attached documentation. In-app popup help is inside Salesforce with rating and tracking. Feedback can be captured from end users “in the moment” inside Salesforce.  Training records are created when user sign-off compliant processes.

 

Accelerating the implementation lifecycle

Accelerating the implementation lifecycle is critical to increasing ROI

 SOME CUSTOMERS IN THEIR ELEMENT