Rachel Brozinick, 5X certified Salesforce Admin: Consequences of Technical Debt

Rachel Brozinick, Certified Salesforce Admin, talks about the consequences of technical debt, which is the biggest issue she sees for people not being able to make changes to and improve Orgs. She identifies lack of Org data dictionaries, lack of documentation, a “hurry up” mentality and lack of senior management support as exacerbating the problem.