Pop-help for any Chrome browser page or cloud app Post author By Ian Gotts Post date 29 July 2020 Categories In Product Updates, User Adoption Instant help in ANY webpage Now pop-up help is available for any SaaS app, community or webpage. Our neat Chrome Extension provides search for Elements process diagrams. And remember you can draw anything you want in diagrams, not just boring process flows; images, text, URL links, and of course, boxes and lines. The popup window…
Anne Parsons and Aleks Radovanovic: Aiming for Best Org Ever with Aria Solutions Post author By Ian Gotts Post date 23 July 2020 Categories In Article Anne Parsons and Aleks Radovanovic discuss how they work toward creating effective Orgs with Aria Solutions. Both evangelists for Elements.cloud, Aleks has documented and cleaned up the Aria Org with Elements, and Anne has had great success analyzing client Orgs. They both say how much their workload is reduced by Elements functionality.
Startups – value of process documentation Post author By Ian Gotts Post date 22 July 2020 Categories In Documentation, Process Mapping (READ TIME – 2 MINS) I am going to suggest something that will seem completely off the wall. Startups should document their processes (properly) — even though they know that they will change — because the act of documenting them will clarify and reveal some insights. We are too busy will be the cry. But you don’t have time…
Develop in production: insane or inspired? Post author By Ian Gotts Post date 17 July 2020 Categories In Business Analysis, Change Intelligence, DevOps Accelerating implementation We all know the benefits of accelerating and streamlining the release cycle; the business is more agile and reduced development effort. But there are even greater benefits if you think about the entire implementation lifecycle, which includes improved analysis that engages the end users to discover what they really need, not what they…
COVID19 forcing change at Lightning pace Post author By Ian Gotts Post date 16 July 2020 Categories In Change Intelligence, User Adoption Speed and relevance are the most important currencies during a crisis. That means adapting quickly and leveraging technology. Industry leaders have identified 3 phases that all organizations are going to go through: Stabilize, Reopen, Grow. Organizations are currently adapting in the phase, which is about reacting to crisis. Forward thinking leaders are digitally transforming their…
Award: Top Salesforce Solution Companies 2020 Post author By Ian Gotts Post date 19 June 2020 Categories In Article CIOApplications awards Elements as Top Salesforce Solution Companies 2020 Fora. second year in a row CIOApplications Europe named Elements one of the Top Salesforce Solution Companies. https://salesforce.cioapplicationseurope.com/vendors/top-10-salesforce-solution-companies-2020-rid-137.html
Elements is an official Work.com partner Post author By Ian Gotts Post date 12 June 2020 Categories In Article THINKING AHEAD Salesforce, as ever, is thinking ahead of the game. Whilst everyone was trying to come to terms with shutdown, Salesforce created an excellent COVID-19 Response playbook to help leaders and managers understand how to transition through the stabilize, reopen and into the growth phases. In this recent SalesforceBen article I discussed the implications on organization…
Why flowcharts are so 1980’s: Universal Process Notation Post author By Ian Gotts Post date 8 June 2020 Categories In Documentation, Process Mapping Flowcharts and swimlanes were the way that most analysts and consultants used to capture requirements and business processes. But this has changed over the last 5–10 years and now a there is a simpler and more engaging diagramming notation. It is proven in major highly regulated industries right down to innovative startups and small nonprofits.…
I understand why it is so difficult to clean up an Org: Poison Oak Post author By Ian Gotts Post date 28 May 2020 Categories In Change Intelligence I have been WFH on and off since we started Elements.cloud in 2016. I share a home office with my wife but I am up at 6am talking to the UK so I get it to myself and then I cycle to the ferry to go to Salesforce Tower and 535 Mission where the team…