How to master process mapping in just 10 mins Post author By Ian Gotts Post date 24 November 2020 Categories In Business Analysis, Documentation, Impact Analysis, Process Mapping
Business Analysis delivers tangible benefits Post author By Ian Gotts Post date 22 November 2020 Categories In Business Analysis, Documentation, Impact Analysis, Process Mapping Measurable benefits We often hear: “We haven’t got time for that”. It does take more time to do rigorous business analysis — but not that much more. But you will get back the extra time invested ten-fold due to: identifying quick process improvement wins, some which could be implemented without system changes eliminating the rework […]
Business Analysis now featured on Trailhead Post author By Ian Gotts Post date 21 November 2020 Categories In Business Analysis, Process Mapping Salesforce has added a brand new role tag to Trailhead content: Salesforce Business Analyst and has some new modules. With this new tag, finding and skilling up on business analyst content is more frictionless than ever before — enabling you to filter and find relevant modules, trails, and projects. And the need for business analysts […]
Award: Best Performing Salesforce Solution Providers 2020 Post author By Ian Gotts Post date 19 November 2020 Categories In Article Enterprise World awards Elements as Best Performing Salesforce Solution Providers 2020 Many companies are utilizing the power of Salesforce to build apps to manage their customer relationships. That is why Salesforce is seeing such growth. But customers have to balance the desire to deliver a huge vision with the practicalities of growth. The challenge is […]
Why process diagrams are more than a project document Post author By Ian Gotts Post date 18 November 2020 Categories In Business Analysis Alexander Kurm talks about the power of process at Bank of Montreal. For those who think that a process diagram is something you throw together to help the developers build an app. Think again. This excellent video from Bank of Montreal (BMO) shows how valuable good process documentation is BEYOND the project. Let the numbers sink […]
SFDC Consultant Podcast with Ian Gotts Elements.cloud Post author By Ian Gotts Post date 17 November 2020 Categories In Article SFDC Consultant is here to support your Salesforce Career through Interviews, Podcasts, Videos and Articles about and around the best way to grow and develop as a Salesforce Professional. We have a list of high value and highly packed Salesforce Podcast Episodes with Salesforce MVP Guests, Salesforce Architects, Salesforce Consultants, Directors, Developers and Administrators. In […]
Car recalls. Bad process or great business? Post author By Ian Gotts Post date 15 November 2020 Categories In Business Analysis, Documentation, Process Mapping The numbers around recalls are staggering.There were a record 53 million recalls in 2019 according to the National Highway Traffic Safety Administration. The most recent in the US is 3.5 million 2014-18 Cadillac, Chevrolet and GMC SUVs and Pickup Trucks are being recalled to dealerships for a software update. But the largest recall to date is […]
Simon Mulcahy, Salesforce EVP & Chief Innovation Officer talks digital disruption Post author By Ian Gotts Post date 13 November 2020 Categories In Article Simon is Salesforce’s EVP & Chief Innovation Officer. Previously he was Chief Marketing Officer. He joins Alyssa to talk about the challenges and opportunities in the all-digital environment.
Org Discovery process will make you a superhero Post author By Ian Gotts Post date 9 November 2020 Categories In Business Analysis, Change Intelligence, Documentation, Impact Analysis Walking into a client as a consultant or starting in a new company can be daunting. New people. New processes. New technology. But having no idea about the complexity and scale of the Salesforce Org(s) can increase the stress to the max. This article looks at a proven, step by step process for evaluating the […]
