Taming JIRA configuration nightmares ( & Pardot Tableau Slack) Post author By Ian Gotts Post date 17 August 2021 Categories In Change Intelligence, DevOps As VP Product Management at Elements, I would like to share a use-case that has nothing to do with Salesforce but is the epitome of the ‘Configuration Knowledge Platform’ value proposition. You see, JIRA is a nightmare. JIRA has the configuration flexibility and richness of Salesforce (well, close enough) but zero change governance. In short,…
Matt Blocha, Salesforce Consultant: 13 Best Practices for an Outstanding Org Post author By Ian Gotts Post date 4 August 2021 Categories In Article Matt Blocha, Salesforce Consultant and trainer, shares his vast experience of Salesforce implementations and consulting projects to recommend a range of best practices for creating your own outstanding org. Best practices: Documentation and config knowledge Have well-qualified Admin/Org owner/Architect Have a center of excellence Have a steering committee for implementations Ensure leadership buy-in Delete things…
What does it take to win multiple Gold medals Post author By Ian Gotts Post date 1 August 2021 Categories In Career WINNING GOLD Gold medallists ACTUALLY dream of winning gold medals. They picture themselves walking up onto the podium – night after night. That’s what a Gold Medalist told me. In his case it was from the age of 12 up until he won Gold aged 32. Winning rarely happens at their first Olympics, despite the…
What if Orgs and DevOps were on Tinder? Post author By Ian Gotts Post date 17 July 2021 Categories In Change Intelligence, DevOps *Substitute your own image of Org and DevOps. Successful relationships come in all shapes, sizes, age differences, genders and diversities. So what will it take to make the relationship work? Is the zany Org prepared to be more organized (Implementation Lifecycle including the DevOps Process)? Often the root cause of a chaotic org is a…
Elements.cloud is excited to announce $20m in funding Post author By Ian Gotts Post date 9 July 2021 Categories In Article Businesses are driving change at an accelerating pace and Elements.cloud was built to enable organizations to understand the risks and opportunities of changing their software configuration, with a particular focus on Salesforce. Every Salesforce Center of Excellence knows that business analysis combined with an in-depth understanding of “the org” are essential for lasting success. Without…
The Elements Change Intelligence Platform Post author By Ian Gotts Post date 7 July 2021 Categories In Change Intelligence, Documentation, Impact Analysis, Implementation Configuration Knowledge is Power Organizations want to drive more rapid change but they need the confidence that they fully understand the risk of changes to their Salesforce Org and to the business. We all know that the early, robust business analysis and an understanding of the configuration of the Org massively reduces rework and risk. That…
Salesforce Industries: launching Omniscript support Post author By Ian Gotts Post date 6 July 2021 Categories In Product Updates Salesforce Industries uses Omniscript for configuration which means that they are records in custom objects rather than metadata. These custom objects are in the specific industry managed package. The approach of records-based configuration is also used by other ISVs like nCino. This adds an additional level of complexity when you want to document your Org…
The Salesforce DevSecOps Imperative Post author By Ian Gotts Post date 2 July 2021 Categories In Business Analysis, DevOps SaaS offerings by nature have unique security demands, because they’re designed for continuous updates by developers; and often augmented with multiple third-party apps built to optimize use for specialized groups, from prospects to employees and customers. Unlike traditional software development, SaaS apps like Salesforce are typically exposed to the Internet during the dev cycle. This…
3 things to consider as you start building Salesforce Diagrams Post author By Ian Gotts Post date 26 June 2021 Categories In Architecture, Business Analysis, Documentation At TrailheaDX, Salesforce launched a systems diagramming notation for Architects (Salesforce Diagrams). It is fantastic that Salesforce is investing in driving great documentation standards. Whilst not everyone enjoys documenting what we are about to build or what we have built, we all understand the value of walking into a well documented Org. “As Architects we…