Charlie Isaacs, Salesforce CTO for Customer Connection: IoT for Salesforce in the Time of Covid

Charlie Isaacs, Salesforce CTO for Customer Connection, talks about how Covid19 has changed the IoT scope for Salesforce, and how he helped with the ventilator shortage, Work.com and automated contact tracing. He talks about his grandkids and working from home, plus his happiest Salesforce memories. Oh, and about the rainbow unicorn episode.