The State of Salesforce, Agentforce in Action London Panel with Salesforce, Capgemini & PwC

The State of Salesforce, Agentforce in Action London Panel with Salesforce, Capgemini & PwC

Hosted by Richard Parker, Founder & CCO, Elements.cloud, this dynamic panel brings together leading voices in the Salesforce ecosystem to explore how enterprises are embracing agentic automation, AI adoption, and responsible innovation.

Panelists:
Jude Umeh, AI Business Strategy Director – Global AI Practice, Salesforce
Matthew Morris, Salesforce CTO & DCX Innovation Director, Capgemini UK
Sam Wadhwani, Chief Technical Architect, PwC

Together, they share real-world insights into:

• The current maturity of AI and agent use across industries
• Challenges of governance, data quality, and internal inertia
• The shift from roadmaps to capability-based blueprints
• The critical role of metadata, observability, and tooling in successful AI rollouts
• What’s next: from single-agent use cases to multi-agent architectures at enterprise scale

Filmed live at Agentforce in Action, London – a must-watch for Salesforce architects, tech leaders, and transformation strategists navigating the future of automation and AI.