How Architects Should Approach Agent Design

As leading voices in the emerging AI Agent space, Xavery Lisinski, Chief Product Officer, Elements.cloud, and Jack Lavous, Chief Information Officer, Elements.cloud, appeared as guest speakers, in the inaugural episode of SFBen’s Fireside Chat series. Ben McCarthy, Founder, SFBen, led a conversation around unpacking what it really takes to make Salesforce Agentforce work at scale.…

As leading voices in the emerging AI Agent space, Xavery Lisinski, Chief Product Officer, Elements.cloud, and Jack Lavous, Chief Information Officer, Elements.cloud, appeared as guest speakers, in the inaugural episode of SFBen’s Fireside Chat series. Ben McCarthy, Founder, SFBen, led a conversation around unpacking what it really takes to make Salesforce Agentforce work at scale.

Drawing from real customer implementations and internal agent development experience, Xavery and Jack explore:

  • Why Agentforce is a new operating model (not just a new interface)
  • How instruction diagrams reduce risk and improve agent performance
  • What makes a use case viable for agentification, and what doesn’t
  • How Configuration Mining surfaces agent opportunities (and tech debt)
  • The governance and design challenges of deploying a digital workforce

Whether you’re just starting with Agentforce or actively designing agents today, this conversation will help you make smarter, faster, and more scalable decisions. Listen now and explore what operational AI really looks like inside Salesforce. Watch now.

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