Author Jack Lavous CIO Jack is the CIO of Elements.cloud and one of the industry’s earliest operational leaders to run AI agents at scale inside a live business. He’s introduced a full digital-employee lifecycle (onboarding, governance, reviews, and offboarding) and developed the process-led design frameworks that underpin reliable Agentforce implementations. His work has turned non-technical business analysts into agent builders, influenced platform capabilities such as Agent Designer, and reshaped how organizations think about managing a digital workforce. As a Forbes Technology contributor, Jack regularly speaks and writes about enterprise AI, operational transformation, and the future of digital labor. Back to blog Social Networks: Posts by Jack Lavous 4 mins Agentforce Org → Blueprint → Business Outcomes: Guide to driving real impact with Elements.cloud 5 mins Agentforce Building Smarter AI Agents with Elements.cloud 11 mins Business Analysis Unlocking the potential of user stories for success in Salesforce 14 mins Business Analysis Top 10 Mistakes in Salesforce Org Management (And How to Avoid Them)