Author Jack Lavous VP Business Excellence & Operations An authority in Salesforce Org management and stakeholder engagement, Jack is crucial in ensuring Elements.cloud stays on top of its game. With a keen eye for detail and a passion for streamlining processes, Jack is dedicated to enhancing business performance and driving excellence. Jack leads initiatives that optimize workflows and in doing so, maintains the company’s position as the pinnacle of its industry. Beyond his role as Head of Business Excellence, Jack is an avid F1 enthusiast, with a love for travel. Back to blog Social Networks: Posts by Jack Lavous 11 mins Business Analysis Unlocking the potential of user stories for success in Salesforce 14 mins Business Analysis Top 10 Mistakes in Salesforce Org Management (And How to Avoid Them)