Humans with agents, driving success together. Accelerate Salesforce Agentforce Elements.cloud accelerates the design of agents with version-controlled process mapping powered by AI, metadata management, and documentation governance. Talk to us Great organizations will leap ahead, faster Elements.cloud for Agentforce Salesforce Agentforce enables you to build and customize autonomous AI agents driven by the Atlas Reasoning Agent with the security of the Einstein Trust Layer. Agents are digital employees, so you need to instruct them, and give them access to data and apps, just like your current teams. So you need a process-led approach to design, build and test them. Well-defined processes drive great agents Salesforce Agentforce is a process-led implementation. Use Elements AI to generate processes that can be agentified. It suggests improvements, generates agent instructions, and test utterances. Versioning ensures you stay in control as agents iterate rapidly. Strong data governance is key Bad data is junk food for AI. Control over data quality and governance will be a differentiator and impact the speed at which agents can be deployed, and the accuracy of the support they can provide. Elements help you understand and document your data flows across Salesforce, Data Cloud and external systems. Metadata is how agents know your business Agents use metadata to drive actionable outcomes. They use metadata descriptions to understand what actions to take and when. Metadata is reused. Elements ensures that you understand what metadata does and where it is used. This allows you to make changes with confidence. Agentify your processes Salesforce Business Process Mapping (UPN) Use AI to build processes that you don’t currently have documented. Identify which processes are “agentified” to provide an exceptional user experience. Use the processes to scope topics and their actions. Talk to us Ensure Agents understand your business Master your metadata and documentation Agentforce uses metadata documentation to make planning decisions and take action. Elements.cloud syncs all your org metadata and will include the new Agentforce metadata types so that you can maintain documentation. Use AI to suggest documentation to fill in missing documentation. Talk to us Suggest solutions and track dependencies Simplify Agentforce with reusable metadata Agentforce is designed to reuse metadata accelerating the deployment of agents to support different use cases. Use Elements to highlight metadata to reuse. Metadata Explorer tracks and visualizes dependencies so you can instantly see the impact of changes. Talk to us A proven, repeatable approach Streamline your Data Cloud implementation Agentforce can use data and documents in external systems due to the Data Cloud connectors. Elements.cloud has developed a proven approach with document templates so you can hit the ground running. Read more Frequently asked questions What is the difference between Copilot and an Agent? Agents use a reasoning engine to plan and take actions autonomously based on natural language but requires user input. Copilots can understand natural language but requires user guidance to perform a task. Are Prompt Templates part of Agentforce? Yes. Agentforce uses Prompt Templates, but they can be used independently using AI to deliver actionable outcomes such as account summaries or personalized emails. Do you need Data Cloud to implement Agentforce? Agentforce needs Data Cloud to be able to monitor and build event logs of agent activity. If Agentforce agents need data or unstructured data from 3rd party systems, then you should use Data Cloud as it is tightly integrated. . Does Elements metadata dictionary sync, document and business dependencies for Agentforce metadata. We are currently adding these new metadata types to the sync. Then they will automatically have all the notification, documentation, impact analysis, and dependency functionality. How can AI help build Agents? We are prototyping a number of Agents that can accelerate the design, build, and monitoring of agents. Some are already available. We can draw process diagrams from text or images. We can write user stories for processes and suggest which metadata can be reused. But we can see even more opportunities to build agents that build agents.
