A day in the life of Jack

Minute marker:

2:12 Collecting feedback
3:08 Define business outcomes
4:05 Sync to JIRA / Link to custom apps
4:32 Story creation
6:16 Impact analysis
7:09 Evaluating end-user: want vs need
8:35 Metadata dictionary: linking metadata to story with risk
10:00 What, How, Why of documentation
11:20 Sanity check: where is it all used?
12:40 Organizing changeset checklists
14:42 JIRA integration
16:21 Managing the change / release queue
19:15 Send stories from JIRA and connect to JIRA