How to Actually Run an Enterprise Powered by AI Agents

Everyone is talking about AI agents. But how many organizations have them in production? Few are running an entire digital workforce across HR, Finance, Sales, and Product, and treating those agents like real employees. In this episode of our Agents of Change series, Jack Lavous, CIO, Elements.cloud, explores what it actually takes to design, deploy,…

Everyone is talking about AI agents. But how many organizations have them in production? Few are running an entire digital workforce across HR, Finance, Sales, and Product, and treating those agents like real employees.

In this episode of our Agents of Change series, Jack Lavous, CIO, Elements.cloud, explores what it actually takes to design, deploy, govern, and scale AI agents inside a live business; not in theory, in production!

What You’ll Learn

  • How documented, well-designed processes became the foundation that made their agents reliable
  • The power of treating agents like digital employees
  • The power of treating agents like digital employees
  • The need for a visual, process-led design method that made agents predictable
  • How BAs are building production-ready agents
  • How to govern a digital workforce at scale

We got into a vicious cycle of changing instructions without knowing why responses changed… that’s why the instruction diagram was born.

Why This Episode Matters Now

If your team is exploring Agentforce or struggling to get agents reliable enough to go live, this conversation gives you the real operational playbook behind Agentforce success.

Watch the Podcast