Read the latest from the team

Quick Summary Salesforce customers often build complex, opaque systems – “black boxes”. Lacking clear documentation, they hinder project delivery, block reliable AI Agent deployment, and often mean that critical information is at risk of being lost if certain staff leave the business. A lack of value for Salesforce is a concern for senior management, who…

On 26 August 2026, Claude became the reasoning model behind Salesforce’s Atlas Reasoning Engine, the default model in Slack, and the engine behind 37 prebuilt sales skills inside Salesforce in Claude. The so-called ‘Claudeforce’, a new strategic partnership between Salesforce and Anthropic (the company behind Claude), was heralded by executives as a way of combining…

Agents don’t care about your roadmap, your brand deck, or the three years you spent perfecting your onboarding flow. They care about one thing: getting the job done. Give an agent a goal, and it will use whatever agents, skills, and tools get there fastest – hacks, shortcuts, backdoors, whatever’s available. It behaves less like…

Uber blew through its entire 2026 AI coding budget by April and capped its engineers at $1,500 a month per person, per agentic coding tool. At two tools per engineer, that is roughly $36,000 a year each, about 11% of median Uber engineering compensation. But the overspend is not the interesting part. What should that…

Developers did not get faster because the models got better. They got faster because they stopped running one long conversation and started running a sequence: a phase per unit of work with a defined entry and output; a fresh agent for each phase, so nothing carries the last one’s clutter; markdown files on disk as…

Managing access in a complex Salesforce Org is rarely straightforward. Profiles, permission sets, permission set groups, data access, field-level security, system permissions, and user assignments all interact, and all of them change regularly as teams grow, projects evolve, and releases ship. Most of those changes are expected. But some carry real risk: a high-privilege permission…