Overview The goal of every change project is adoption. The change could be minor; updating a discrete business process driven by feedback; addressing poor adoption; or eliminating waste. But the changes could also be a strategic, top-down digital transformation: the application of AI, the merging of two orgs; or the implementation of a new Salesforce…
Harmonizing Love Stories and UPN: The Symphony of Process and Emotion In the intricate dance of conveying emotions and tales of the heart, music and the Universal Process Notation (UPN) share a fascinating parallel. Just as music employs melodies and lyrics to tell love stories, UPN uses a balance of process steps and descriptive text…
GPT can now draw process diagrams We all know that business analysis is important. Salesforce invested a huge amount of time and effort to create the hugely popular BA Certification. Failing to do sufficient business analysis means we often start building before it’s clear that we understand the business requirements of the users. This wastes…
In Higher Education (HigherEd), where Salesforce implementations can be particularly complex due to the diverse needs of stakeholders, a Center of Excellence (COE) is no longer a luxury but a necessity. We are seeing a number of HigherEd organizations benefiting from the governance, standardization, and productivity gains that a COE brings. However, there is a…
Managing technical debt in Salesforce is critical to maintaining its agility. In a recent McKinsey survey, CIOs reported that 10 to 20 percent of the technology budget dedicated to new products is diverted to resolving issues related to tech debt. More troubling still, CIOs estimated that tech debt amounts to 20 to 40 percent of…
Imagine you had a fleeting chance to interact with someone you deeply admire, whether that’s a renowned business leader like Marc Benioff, a music icon like Taylor Swift, a celebrated actor like Ryan Reynolds, or any other influential personality. The secret to truly benefiting from such a rare moment lies in posing the right questions.…
The Elements.cloud Permissions Explorer is a suite of three powerful tools that are essential for understanding, optimizing, and reporting on Salesforce permissions with speed and precision. What is Permissions Explorer? Managing user permissions effectively in a Salesforce Org is a cornerstone of operational success and compliance. The Elements.cloud Permissions Explorer marks a significant advancement in…
What are user stories? In this article, we’ll be delving into Salesforce user stories. A User Story is a structured statement that outlines the work you need to complete, to meet the overall business requirement: “as a [role], I want to [action], so that I can [outcome].” A User Story articulates what an end user…
If the historic rate of digital transformation failure continues, it would manifest as $2.4 trillion in waste, by 2025. The solution to this issue, is a new category: Change Intelligence.
We all know that documentation is essential. But so often, it gets missed in the rush to release. The issue is that the risks are more significant the next time you come to make changes. Agility needs to be recovered, and the value of Salesforce with it.
This article explores the intersection of the Elements.cloud’s Change Intelligence platform and IBM’s “State of Salesforce” report- a study that serves as the benchmark for Salesforce success. Together, we can offer a compelling roadmap for any organization aiming to elevate its Salesforce projects.
Scary monsters Halloween is the one day in the year when LinkedIn is filled with scary stories of ghosts and ghouls. But those managing Salesforce face even scarier things every single day. Many they know about that keep them awake at night – like the super-complex flow that is mission critical, or the opportunity object…
