Agentforce represents a new way of working: a model that allows enterprises to scale intelligence across their Salesforce ecosystem. Across multiple sessions at Dreamforce and Agentforce World Tour, Salesforce leaders and partners echoed what has long been central to our approach at Elements.cloud: design comes first. Architecting your agents is critical to achieving reliable outcomes.…
Specifications Specifications are THE key asset. It is the natural progression as coding languages have evolved, as this image shows: When you write code, you don’t fix the assembler that the compiler creates. You rely on the code and fix that. Code is the asset. When you drag-and-drop a Flow, you don’t check the XML…
The Metadata Explorer pulls together the different Elements.cloud impact analysis capabilities, turning complex tasks into straightforward, manageable processes in even the most complex systems and complex adaptive systems. It gives a huge productivity improvement, but also enables admins to answer questions that would normally require developer skills. Why Impact Assessment We hear from customers and…
AI agents and autonomous agents are revolutionising enterprise automation. For most companies, the challenge isn’t building them, it’s knowing where they will actually make an impact. At Elements.cloud, we’ve found that the fastest way to unlock value from Agentforce starts with one simple flow: Org → Blueprint → Business Outcome. This is the journey we’ve…
Deploying agents at scale requires a proven, repeatable approach with a strong level of governance. This includes version control of agent metadata and underlying action metadata, setting review cycles based on risk, and continuously monitoring agent performance. With the foundations in place, organizations can confidently navigate the three key phases of the AI agent lifecycle.…
Implementing Salesforce is more than just buying a license and turning it on. It involves careful planning, clear goals, and the right setup to ensure the platform supports business needs from day one. The first step in the Salesforce implementation process is identifying stakeholders and assembling a cross-functional team, including key business stakeholders who define…
By Ian Gotts, Founder, Elements.cloud The world around us is changing faster than ever. The way businesses buy, build, and manage software continues to evolve, and Elements.cloud is changing to stay ahead of these trends. We believe the path to success is product-led, making our product more accessible to all Salesforce professionals. And we’re turning…
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage customer data and sales processes. As a pioneering business software, Salesforce transformed CRM by moving it to the cloud, enabling companies to enhance operations, connect with customers, and drive innovation. Frank Dominguez and Parker Harris, alongside Marc Benioff, were key co-founders who…
For many companies, the journey from a customer reporting an issue to a development team fixing a bug is often a chaotic and inefficient process. It’s a journey filled with manual steps, miscommunication, and delays that can frustrate both employees and customers alike. At Elements Cloud, we confronted this very challenge within our own “Case-to-Bug”…
How jobs get delivered is changing The rise of AI has ushered in a new era for businesses, providing the opportunity to fundamentally transform operations and creating opportunities for innovation. This shift emphasizes a new conception of AI as ‘digital labor’, where organizations redesign processes to leverage AI’s strengths as a pseudo-employee rather than a…
What’s the problem? Implementing AI agents can seem daunting and organizations struggle to understand the best use cases. The challenge is picking a use case that has a strong ROI and can make an impact. But it also needs to contribute to an overall end-to-end process. There is no point implementing an agent in one…
Salesforce is putting its future on AI Agents, and the ecosystem is feeling the disruption. While it might be tempting to dismiss this new technology as not yet ready, doing so would be a big mistake. Agents are here to stay, and understanding how to build them reliably is key to success. So, how do…
