Quick Summary Salesforce customers often build complex, opaque systems – “black boxes”. Lacking clear documentation, they hinder project delivery, block reliable AI Agent deployment, and often mean that critical information is at risk of being lost if certain staff leave the business. A lack of value for Salesforce is a concern for senior management, who…
Step 1 – data governance not data cleanup Salesforce’s report “The One Factor That Defines AI Agent Success” cites data as the key issue. AI is only as good as the data you feed it. Bad data is their junk food. Nourish them with clean, complete, connected data. In this new era of AI and…
In the rush towards an agentic world, those who are excited about the potential seem to see everything as an agent. Some of our earliest use cases didn’t need to be, but we wanted to build them just to get the experience of creating an agent. For example: employee booking their PTO. It was a…
We’ve built AI agents but a lack of transparency into what they are doing, governance of their changes, and confidence in their results is preventing users deploying them. In a word: trust. TL;DR What if you could already deliver transparency, confidence, and trust in building agents today? How many more deployments could be achieved? How…
To announce our strategic partnership with Stretch Engage, we have invited Joachim Sundbø, Senior Salesforce Consultant, at Stretch Engage, to write a special guest article, for the Elements.cloud blog. Read on to see Joachim’s thoughts. Why better Salesforce documentation is the key to AI success As a Salesforce consultant, I tend to ask “Why?” quite…
Headline sponsor The 2-day Salesforce TDX conference is the major user conference aimed at the practitioners. This year the focus was Agentforce with over 3,000 attendees. Whilst significantly larger, Salesforce Dreamforce in September is more of a marketing event where all the different cloud announcements are made and it is far more difficult to make…
Process Mining vs Process Configuration Mining: What’s the difference? Process mining has been a valuable approach to surfacing opportunities to streamline. It’s been based on tracking user’s screen activity. But, by taking a different approach – how the systems have been configured – there are even more valuable insights. What is Process Mining Process Mining…
As more of the workforce becomes digital labor, who is going to manage it? Jensen Huang – CEO of Nvidia – suggested that as agents were technology, then IT should manage them. Firstly what do we mean by manage? If we draw the parallel between agents as digital labor and humans then it makes it…
AI-powered agents are becoming essential tools for businesses looking to automate workflows, enhance customer interactions, and optimize business processes. However, building effective AI agents requires more than technology—it demands a structured step approach to design, development, and governance. Enter Elements.cloud, the platform of choice for implementing Salesforce Agentforce. By leveraging Elements.cloud, teams can collaboratively design,…
We’ve always been committed to providing a seamless, intuitive experience for our users. With our latest UI refresh, we’ve taken a major step forward in enhancing readability, organization, and consistency across the Elements.cloud platform – without disrupting the workflows you rely on. Read on to discover what’s new. Better readability & accessibility Your feedback made…
Extreme ideation and AI prototyping. AI is changing the game. Fast. ? Got an idea? Talking about it isn’t enough. Build it. Test it. Improve it—at lightning speed.
Tech debt is holding you back (and we brought receipts) Tech debt is a significant challenge facing many organizations, and the evidence is clear. Organizations often build up so many custom objects, fields, and workflows that managing them becomes almost impossible. As time passes, the complexity increases, and changes become more costly and risky. A…
