Round Table: COE Leaders
NOVEMBER 2020
Thinking like the Head of CoE. Heads of CoE and consultants debate the key aspects of a CoE.
Elizabeth Southerland
Senior Director Salesforce COE
Lou Fox
CTO / CCO
Adrian King
CTO / COO
Jay Noble
SVP Salesforce Practice Leader
PLAYLIST
0:00 Intro
1:05 CoE Principles
5:33 Panelist Intros
7:35 Q: Tactical vs Strategic: SFDC
12:27 Q: Inheriting / Creating a CoE
1:05 CoE Principles
5:33 Panelist Intros
7:35 Q: Tactical vs Strategic: SFDC
12:27 Q: Inheriting / Creating a CoE
23:55 Q: Digital Transformation Impact
28:00 Q: CoE Top Requirements
38:30 Q: Stepping Into an Existing CoE
41:33 Q: How to deal with Salesforce problems
45:09 Q: All about people
45:09 Q: All about people
46:30 Panel summary: The Value of a CoE