Run Salesforce like a top race team

91% of successful Salesforce implementations have a Center of Excellence*

 

 

*10K Advisors: From Project to Program survey

 

What goes on tour... is more than just the band

They have a Center of Excellence*

 

*Tour dates, sound, lights

promotion, ticketing,

roadies, merch...

 

 

It takes an extended team to deliver these results

Employees.

Suppliers.

Volunteers.

Donors.

Investors.

The top teams have won before they've left the dock

 

*Boat prep, team, tactics, tides

weather forecasts, food, beers...

Previous

Next

Center of Excellence

Center of Excellence Round Tables

REGISTER FOR 27th APRIL COE ROUNDTABLE

COE Roundtable - 2021-04-13

As Salesforce is more strategic it is owned by the CIO.

How do they think a Salesforce Center of Excellence benefits them in the broader IT landscape.

Apr 2021 Round Table

 

The business bought Salesforce.

The consultants implemented it.

91% with a CoE get the best ROI.

Feb 2021 Round Table

Heads of CoE and consultants debate the key aspects of a CoE

DF2020 Round Table

 

Elements.cloud

Elements.cloud is one of the key tools that underpins the Center of Excellence. Here is how:

  • Methodology: The implementation lifecycle can be clearly documented, clearly understood and easily accessible as a process map. Mapping the methodology will streamline it, driving out waste, eliminating bottlenecks and breaking down organizational silos
  • Standards: Attaching documented standards to the related steps in the methodology ensures they can be consistently applied
  • Governance: Project risks are reduced in 3 areas; a consistently applied methodology, better business analysis of the changes required, and technology impact analysis.
  • Change control: Managing the business requirements, metadata and associated documentation
  • Metadata management: Control of the Salesforce metadata and integrated apps across the deployment pipeline
  • Architecture: ERDs can be drawn as process maps connected to metadata items and technical specifications
  • Change management: Process maps are used as training materials with attached documentation. In-app popup help is inside Salesforce with rating and tracking. Feedback can be captured from end users “in the moment” inside Salesforce.  Training records are created when user sign-off compliant processes.

 

Accelerating the implementation lifecycle

Accelerating the implementation lifecycle is critical to increasing ROI

 SOME CUSTOMERS IN THEIR ELEMENT