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Why sales and CPQ execution is critical to customer success.
TL;DR Product and price visibility on the company websites means customers are better informed when they walk in to make…
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Business process mapping project – $5 billion in savings
It is easy to dismiss process mapping as something you do to try and understand the business. But then you…
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CX in 2021. 33 minutes vs 47 seconds
A simple task: I needed to update my credit card for my wife’s health insurance with Assurant Health, who are…
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$500m ROI for business process (not UI design)
A compelling title: “Citibank just got a $500 million lesson in the importance of UI design. Citibank was trying to…
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Laugh and learn: the importance of business analysis
Whilst this video is funny, there is a deeper, darker message. As Analysts, Admins and Developers if we don’t spend…
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2020 Partnerships. Awards. Accolades.
https://elements.cloud/2020/10/31/15-winning-appexchange-apps-chosen-by-salesforce-customers/ https://elements.cloud/2020/10/14/named-in-top-visionary-companies-to-watch-in-2020/ https://elements.cloud/2020/11/30/elements-cloud-sponsors-digital-revolution-awards/ https://elements.cloud/2020/06/13/work-com-1st-impressions-and-implementation-considerations/ https://elements.cloud/2020/10/22/element-cloud-jira-integration-listed-on-atlassian-marketplace/ https://elements.cloud/2020/10/28/supercharging-devops-with-elements-cloud-copado-webinar/ Photo by Markus Spiske on Unsplash
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Elements.cloud judges Digital Revolution awards
Digital Revolution Awards The Digital Revolution Awards recognizes the power of the cloud to digitally transform our world: to help…
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Why process diagrams are more than a project document
Alexander Kurm talks about the power of process at Bank of Montreal. For those who think that a process diagram is…
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Do you have leading or lagging metrics?
A driving analogy Think about driving alongside a pavement crowded with shoppers. A pedestrian steps out and thanks to your…
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Invited on a private jet? Here is the etiquette
No one wants to risk travelling on airlines at the moment. So the obvious approach is to find a friend…
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Lessons not confessions: 1000 OrgConfessions and counting
Dreamforce19 At Dreamforce19 we had 405 OrgConfessions.com. Less than a year later we are at over 1,000. So what has…
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43 sec business case for process mapping
When we started Nimbus in 1997 we were evangelists. Every sale was a triumph. Not beating the competition, but finding…
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Org implementation maturity benchmark launches
OrgConfessions.com What started as a fun project, collecting anecdotes about implementation issues in April 2019 became a book, movie trailer…
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COVID19 forcing change at Lightning pace
Speed and relevance are the most important currencies during a crisis. That means adapting quickly and leveraging technology. Industry leaders…
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8 reasons why XLS is pants capturing requirements
Your users often don’t know what they really want. They think they do and express their needs as Business Requirements.…
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Top 5 #elementshitfeatures for #WTF in 2020
As we all come to terms with prolonged period WFH (working from home) we thought we’d get the team…
