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Center of Excellence: GOVERNANCE
Over the coming weeks we are going to explore each of the 13 pillars of a Center of Excellence (COE).…
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Center of Excellence: LEADERSHIP
Over the coming weeks, we are going to explore each of the 13 pillars of a Center of Excellence (COE).…
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Should the Salesforce ecosystem fear ChatGPT?
Everybody seems to be talking about ChatGPT. Over a million people signed up in the first 5 days of launch,…
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Center of Excellence: VISION
Over the coming weeks, we are going to explore each of the 13 pillars of a Center of Excellence (COE).…
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Change Intelligence – Build the right thing
In the first blog in this Change Intelligence series, we gave an overview and 5 ideas for “doing more with…
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13 Pillars of Center of Excellence
Every week for the next 13 weeks we will post a blog that will help you establish a Center of…
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Change Intelligence – Doing more with less
Salesforce is a powerful platform that can help organizations increase their ROI, speed up the pace of change, and improve…
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UPN: Good to Great HIKE2 Innovation Summit
Here is Ian Gotts’ session at the Innovation Summit run by HIKE2 (Salesforce SI) talking about business analysis, the power of…
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Going green or going bananas: what’s that about?
It is pretty difficult to miss the ‘greening’ trend. Northern California is the green heartland. Yesterday I cycled past a…
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Drawing Salesforce Diagrams using Elements.cloud
At DF22, Salesforce launched “Well architected” and announced a strategic partnership with Elements.cloud to be able to draw Salesforce Diagrams. …
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Passing BA Certification vs US drivers test
BA Certification is like the US Drivers Test When I arrived in the US 10 years ago I had 30…
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Salesforce BA Certification – experts discuss
The Salesforce BA Certification just dropped and my LinkedIn feed is on fire with people who have passed. But for…
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Valuable insights from 2022 State of Salesforce DevOps Report
A report for Admins, Business Analysts, and Architects (as well as Developers) The annual Salesforce State of DevOps Report from…
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Elements multi-cloud dependencies
Salesforce is not an island. Elements multi-cloud dependencies. The need for enterprise-wide, not just Salesforce, change intelligence is becoming obvious. Change…
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Tractor Pulling is like Salesforce Tech Debt
What is Tractor Pull? Tractor Pulling is known as “the world’s heaviest motorsport.” Tractor pulling is a competitive motorsport in…
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DevOps Center is free replacement for Change Sets
What is DevOps Center Moving metadata between Sandbox and Production Orgs has never been easy, particularly for the declarative developer…
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Coming to TDX? Experience SF like a local.
5 really cool outdoor activities around San Francisco to explore before/after TDX The city of San Francisco has so much…
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Up close and personal: 5 networking hacks
With DevOps Dreamin’ last week and a flurry of events at the end of the month – TrailblazerDX #TDX22, Northeast…
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3 considerations when managing diagram hierarchies (UPN)
3 CONSIDERATIONS WHEN MANAGING HIERARCHIES OF DIAGRAMS UPN has been around over 15 years. Two key features of the standard…
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Award: Top 5 Salesforce Partners to watch 2022
We’re delighted to be nominated as one of the Top 5 Salesforce Partners To Watch 2022, and awarded the cover…
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Award: 10 Most innovative Salesforce Solutions of 2022
Business Leaders Review named Elements.cloud one of the Top 10 most innovative Salesforce solutions of 2022 and awarded us the…
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How to analyze, plan and prioritize your Flow migrations
A lot has been written in blogs about how to build Flows and exploit the capabilities. There have also been…
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From DATA to IMPACT to INSIGHTS to INTELLIGENCE
UNDERSTANDING WHAT USERS NEED Our R&D team has rebuilt the Dependency Tree and underlying data management based on customer experience.…
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Award: 20 companies escalating innovation in 2021
Global Business Leaders awards Elements as 20 companies escalating innovation in 2021 Elements.cloud: the change intelligence platform that helps organizations innovate…
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Sending the Salesforce elevator back down
The talent gap is widening and everyone in the ecosystem has a responsibility to share their knowledge to help those…
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It all starts with Org Discovery – in 50% of the time
It all starts with Org Discovery. You walk into a company and there is little or no overall understanding of…
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The process for creating the film Red Notice
Ryan Reynolds, Gal Gadot and Dwayne “The Rock” Johnson star in Red Notice which was released on Frdiay on Netflex. …
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Will the real Shift-Left please stand up???
By Carlos Siqueira – Global Product Evangelist & MVP Too often we hear words defined loosely. We all have a…
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$6 billion. The personal cost of poor Config Management
Config Change costs $6 billion dollars Facebook apologized late Monday for a massive 6 hour outage that knocked out service…
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Dreamforce is all about shoes. Not just Marc’s.
by Carlos Siqueira, Elements Global Product Evangelist I just came from #Dreamforce21 and this was one to remember. Lots of…
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5 really cool outdoor activities around SF for #DF21
The city of San Francisco has so much to offer: bike the Bridge, visit Golden Gate park, watch the baseball,…
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This specification is a horses ass (5 Whys)
The US standard railroad gauge (distance between the rails) is 4 feet, 8.5 inches. That’s an exceedingly odd number. Why…
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Where is the CarFax for your Org?
You wouldn’t spend $5,000 on a used car without checking CarFax and going through all the history. As CarFax says.…
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Is your Org BG or PG? (Before GoogleMaps or Post GoogleMaps)
GOOGLE MAPS IS SO MUCH MORE THAN A MAP We might never have reached our destination if it weren’t for…
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Taming JIRA configuration nightmares ( & Pardot Tableau Slack)
As VP Product Management at Elements, I would like to share a use-case that has nothing to do with Salesforce…
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What does it take to win multiple Gold medals
WINNING GOLD Gold medallists ACTUALLY dream of winning gold medals. They picture themselves walking up onto the podium – night…
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What if Orgs and DevOps were on Tinder?
*Substitute your own image of Org and DevOps. Successful relationships come in all shapes, sizes, age differences, genders and diversities.…
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Elements.cloud is excited to announce $20m in funding
Businesses are driving change at an accelerating pace and Elements.cloud was built to enable organizations to understand the risks and…
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The Elements Change Intelligence Platform
Configuration Knowledge is Power Organizations want to drive more rapid change but they need the confidence that they fully understand the…
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Salesforce Industries: launching Omniscript support
Salesforce Industries uses Omniscript for configuration which means that they are records in custom objects rather than metadata. These custom…
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The Salesforce DevSecOps Imperative
SaaS offerings by nature have unique security demands, because they’re designed for continuous updates by developers; and often augmented with…
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3 things to consider as you start building Salesforce Diagrams
At TrailheaDX, Salesforce launched a systems diagramming notation for Architects (Salesforce Diagrams). It is fantastic that Salesforce is investing in…
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Salesforce UPN for Business Analysts launched
At TrailheaDX, business process mapping notation for Business Analysis (Salesforce UPN) training. It also launched a systems diagramming notation for…
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Record types are like glitter. But now you can get rid of them.
Once you have added a record type it is very, very difficult to get rid of it. They are like…
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Salesforce implementations vs car ownership
What Salesforce implementations can learn from the evolution of the car ownership When you try and sell a car, whether…
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Can mentoring help you design your career path?
This week’s Success Anywhere tour in Austin opened with an inspiring video and some staggering statistics: 4.2 million Salesforce Economy…
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Salesforce.org Partner Summit: 2 sessions by Elements
We are presenting at the Salesforce.org Partner Summit 2021 Here are the 2 presentation decks and the resources DECKS 10…
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Why sales and CPQ execution is critical to customer success.
TL;DR Product and price visibility on the company websites means customers are better informed when they walk in to make…
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Why change is so hard – “TikTok” explanation
I recently heard TikTok described as “short-form education”. So here is my contribution. Why change is hard to make stick ,…
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Talking Business Analysis with “The Inquisitive Analyst”
Marcus Udokang hosts The Inquisitive Analyst, a Business Analysis YouTube channel, and he caught up with Ian Gotts, CEO and…
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Elements.cloud launches spoof app Magnum (April 1st)
As every organization digitally transforms to the new normal, their Salesforce system and underlying processes need to change at warp…
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Business process mapping project – $5 billion in savings
It is easy to dismiss process mapping as something you do to try and understand the business. But then you…
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CX in 2021. 33 minutes vs 47 seconds
A simple task: I needed to update my credit card for my wife’s health insurance with Assurant Health, who are…
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$500m ROI for business process (not UI design)
A compelling title: “Citibank just got a $500 million lesson in the importance of UI design. Citibank was trying to…
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Simple concept that can reduce rework by 80%
The Shift Left concept has been around for years, but mainly amongst the testing and development teams. It is a…
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Laugh and learn: the importance of business analysis
Whilst this video is funny, there is a deeper, darker message. As Analysts, Admins and Developers if we don’t spend…
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3 golden rules for getting the Salesforce ROI you deserve
Salesforce is an investment. That means it is expensive if you don’t get a great ROI. But there is no…
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10 Things from Analyzing 10 Billion Metadata Items
The power of Salesforce lies in the ability to customize an org, much of which can be done quickly, by…
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Inheriting an Org: Sandy Hunter @ Mental Health Commission
Sandy Hunter, Salesforce Administrator at Mental Health Commission of Canada recorded this super helpful session at the Center of Excellence…
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Elements.cloud judges Digital Revolution awards
Digital Revolution Awards The Digital Revolution Awards recognizes the power of the cloud to digitally transform our world: to help…
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Did we all forget Data Privacy in 2020?
With the dramatic shift from physical to online events, rigorous data privacy seems to have been lost. It certainly falls…
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Business Analysis delivers tangible benefits
Measurable benefits We often hear: “We haven’t got time for that”. It does take more time to do rigorous business…
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Business Analysis now featured on Trailhead
Salesforce has added a brand new role tag to Trailhead content: Salesforce Business Analyst and has some new modules. With…
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Award: Best Performing Salesforce Solution Providers 2020
Enterprise World awards Elements as Best Performing Salesforce Solution Providers 2020 Many companies are utilizing the power of Salesforce to…
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Why process diagrams are more than a project document
Alexander Kurm talks about the power of process at Bank of Montreal. For those who think that a process diagram is…
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SFDC Consultant Podcast with Ian Gotts Elements.cloud
SFDC Consultant is here to support your Salesforce Career through Interviews, Podcasts, Videos and Articles about and around the best…
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Car recalls. Bad process or great business?
The numbers around recalls are staggering.There were a record 53 million recalls in 2019 according to the National Highway Traffic…
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How implementation mature is my organization (quiz)
A few years ago we created this fun “cosmo” quiz. It is far simpler than the OrgAssessment.com survey and just…
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Why every Org needs a Center of Excellence (race car analogy)
SUMMARY Salesforce was a Ford Focus, now it is an Aston Martin GTE race car. Salesforce was quick, easy, and…
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Mapping Aviation Gin’s top level process – “The Process”
I’ve long been a fan of Ryan Reynold’s quick wit, chiselled good looks, but mostly his quirky marketing. His purchase…
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Forrester: Five ways to cut the risk of Salesforce
Back in May 2017, 3 Forrester analysts, John R Rymer, Liz Herbert and Kate Leggett authored the research paper, Five…
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Crowe Digital: “Coffee with Ian Gotts”
Ian Gotts, Founder and CEO of Elements.Cloud joins Crowe Business Solutions Partner, Grant Anthony to discuss his career journey as…
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Lou Fox, ex-CTO BlueWolf, joins Advisory Board
We are delighted to welcome Lou Fox to the Elements.cloud Advisory Board. Lou was the CTO of Bluewolf for 16…
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Do you have leading or lagging metrics?
A driving analogy Think about driving alongside a pavement crowded with shoppers. A pedestrian steps out and thanks to your…
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15 Winning AppExchange Apps chosen by Salesforce customers
Amanda Nelson, Senior Director, Community Marketing at Salesforce asked customers for their top Appexchange Apps. Elements.cloud was listed in the…
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Isn’t it time you cleared out the cobwebs in your Org?
This recent spooky post by Elements.cloud Partner, Endiem should strike fear into the heart of every admin. https://endiem.com/blog/isn-t-it-time-you-cleared-out-the-cobwebs-in-your-org-check-out-the-elements-cloud-org-assessment-this-halloween A quote…
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Poor scope control. #1 serial killer of projects
4 min read: Not getting control of scope at the beginning or losing control of it during the project is THE killer.
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Invited on a private jet? Here is the etiquette
No one wants to risk travelling on airlines at the moment. So the obvious approach is to find a friend…
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Supercharging DevOps: Elements.cloud + Copado
Andrew Davis – Director of Product Management at Copado and Ian Gotts – CEO of Elements.cloud – discuss how to…
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Lessons not confessions: 1000 OrgConfessions and counting
Dreamforce19 At Dreamforce19 we had 405 OrgConfessions.com. Less than a year later we are at over 1,000. So what has…
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Why Salesforce Admins job disappearing
David is a 7x MVP and Technical Architect of a $XX billion org at Google and is a member on…
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Elements.cloud at #TDX22
ELEMENTS CUSTOMER STORIES We have a number of great customer stories on our Success page. But we are always looking…
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Why every Org needs a Center of Excellence (band analogy)
SUMMARY Salesforce was a band in a bar, now it is on a world tour Salesforce was quick, easy and…
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43 sec business case for process mapping
When we started Nimbus in 1997 we were evangelists. Every sale was a triumph. Not beating the competition, but finding…
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Award: Top Visionary Companies to Watch in 2020
Business Sight awards Elements Top Visionary Companies to Watch in 2020 Here is the link to the article on Business…
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Award: Top Visionary Companies to Watch in 2020
Business Sight awards Elements as Top Visionary Companies to Watch in 2020 The Only Integrated Platform for Accelerating Your Implementation…
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Org implementation maturity benchmark launches
OrgConfessions.com What started as a fun project, collecting anecdotes about implementation issues in April 2019 became a book, movie trailer…
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A short story: orchestrating a healthy Org
The lights dim, the audience quietens in response – and you step towards the rostrum. It was an extraordinary honor for…
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Pop-help for any Chrome browser page or cloud app
Instant help in ANY webpage Now pop-up help is available for any SaaS app, community or webpage. Our neat Chrome…
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Startups – value of process documentation
(READ TIME – 2 MINS) I am going to suggest something that will seem completely off the wall. Startups should…
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Develop in production: insane or inspired?
Accelerating implementation We all know the benefits of accelerating and streamlining the release cycle; the business is more agile and…
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COVID19 forcing change at Lightning pace
Speed and relevance are the most important currencies during a crisis. That means adapting quickly and leveraging technology. Industry leaders…
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Award: Top Salesforce Solution Companies 2020
CIOApplications awards Elements as Top Salesforce Solution Companies 2020 Fora. second year in a row CIOApplications Europe named Elements one…
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Elements is an official Work.com partner
THINKING AHEAD Salesforce, as ever, is thinking ahead of the game. Whilst everyone was trying to come to terms with…
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Why flowcharts are so 1980’s: Universal Process Notation
Flowcharts and swimlanes were the way that most analysts and consultants used to capture requirements and business processes. But this…
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I understand why it is so difficult to clean up an Org: Poison Oak
I have been WFH on and off since we started Elements.cloud in 2016. I share a home office with my…
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Drive up user adoption with in-app help & feedback
Business benefits Poor user adoption is a triple threat: users not using apps, so no data and wasting money on…
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8 reasons why XLS is pants capturing requirements
Your users often don’t know what they really want. They think they do and express their needs as Business Requirements.…
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Getting HigherEd back to school in a post-COVID19 world
What is clear is that the future is not clear. But, what is certain is that schools that adapt to…
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What every Org needs — a metadata dictionary
The Salesforce platform is very powerful, and as Spiderman was told: “with great power comes great responsibility”. With every Salesforce…
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Why Free is Not Free. The true cost of free
YOU HAVE A NEED Many of the tools required to manage any complex (i.e. most) Salesforce implementations are not provided…
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COVID19 is forcing change at Lightning pace
Speed and relevance are the most important currencies during a crisis. That means adapting quickly and leveraging technology. EXEC SUMMARY…
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Top 5 #elementshitfeatures for #WTF in 2020
As we all come to terms with prolonged period WFH (working from home) we thought we’d get the team…
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10 reasons why NOT to use XLS as metadata dictionary
FREE DOES NOT MEAN FREE It looks so easy and quick. There are free tools out there to dump all…
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Top 25 OrgConfessions of the decade
Top 25 OrgConfessions of the decade We’ve reviewed all 603 confessions. And the results are in. Originally we intended it…
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Award: Top 10 Salesforce Solution Providers
Cloud Technology Insights voted Elements.cloud as one of the Top 10 Salesforce Solution Providers in 2019 This was alongside 7…
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Award: Top Salesforce Solution Companies 2019
CIOApplications awards Elements as Top Salesforce Solution Companies 2019 Alongside Elements were other top Salesforce ISV including OwnBackup, Conga, Docusign…
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