-
$6 billion. The personal cost of poor Config Management
Config Change costs $6 billion dollars Facebook apologized late Monday for a massive 6 hour outage that knocked out service…
-
Dreamforce is all about shoes. Not just Marc’s.
by Carlos Siqueira, Elements Global Product Evangelist I just came from #Dreamforce21 and this was one to remember. Lots of…
-
5 really cool outdoor activities around SF for #DF21
The city of San Francisco has so much to offer: bike the Bridge, visit Golden Gate park, watch the baseball,…
-
This specification is a horses ass (5 Whys)
The US standard railroad gauge (distance between the rails) is 4 feet, 8.5 inches. That’s an exceedingly odd number. Why…
-
Where is the CarFax for your Org?
You wouldn’t spend $5,000 on a used car without checking CarFax and going through all the history. As CarFax says.…
-
Is your Org BG or PG? (Before GoogleMaps or Post GoogleMaps)
GOOGLE MAPS IS SO MUCH MORE THAN A MAP We might never have reached our destination if it weren’t for…
-
Taming JIRA configuration nightmares ( & Pardot Tableau Slack)
As VP Product Management at Elements, I would like to share a use-case that has nothing to do with Salesforce…
-
What does it take to win multiple Gold medals
WINNING GOLD Gold medallists ACTUALLY dream of winning gold medals. They picture themselves walking up onto the podium – night…
-
What if Orgs and DevOps were on Tinder?
*Substitute your own image of Org and DevOps. Successful relationships come in all shapes, sizes, age differences, genders and diversities.…
-
Elements.cloud is excited to announce $20m in funding
Businesses are driving change at an accelerating pace and Elements.cloud was built to enable organizations to understand the risks and…
-
The Elements Change Intelligence Platform
Configuration Knowledge is Power Organizations want to drive more rapid change but they need the confidence that they fully understand the…
-
Salesforce Industries: launching Omniscript support
Salesforce Industries uses Omniscript for configuration which means that they are records in custom objects rather than metadata. These custom…
-
The Salesforce DevSecOps Imperative
SaaS offerings by nature have unique security demands, because they’re designed for continuous updates by developers; and often augmented with…
-
3 things to consider as you start building Salesforce Diagrams
At TrailheaDX, Salesforce launched a systems diagramming notation for Architects (Salesforce Diagrams). It is fantastic that Salesforce is investing in…
-
Salesforce UPN for Business Analysts launched
At TrailheaDX, business process mapping notation for Business Analysis (Salesforce UPN) training. It also launched a systems diagramming notation for…
-
Drawing Salesforce Diagrams using Elements.cloud
At TrailheaDX, Salesforce launched a systems diagramming notation for Architects (Salesforce Diagrams) and a business process mapping notation for Business…
-
Record types are like glitter. But now you can get rid of them.
Once you have added a record type it is very, very difficult to get rid of it. They are like…
-
Salesforce implementations vs car ownership
What Salesforce implementations can learn from the evolution of the car ownership When you try and sell a car, whether…
-
Can mentoring help you design your career path?
This week’s Success Anywhere tour in Austin opened with an inspiring video and some staggering statistics: 4.2 million Salesforce Economy…
-
Salesforce.org Partner Summit: 2 sessions by Elements
We are presenting at the Salesforce.org Partner Summit 2021 Here are the 2 presentation decks and the resources DECKS 10…
-
Why sales and CPQ execution is critical to customer success.
TL;DR Product and price visibility on the company websites means customers are better informed when they walk in to make…
-
Why change is so hard – “TikTok” explanation
I recently heard TikTok described as “short-form education”. So here is my contribution. Why change is hard to make stick ,…
-
Talking Business Analysis with “The Inquisitive Analyst”
Marcus Udokang hosts The Inquisitive Analyst, a Business Analysis YouTube channel, and he caught up with Ian Gotts, CEO and…
-
Elements.cloud launches spoof app Magnum (April 1st)
As every organization digitally transforms to the new normal, their Salesforce system and underlying processes need to change at warp…
-
Business process mapping project – $5 billion in savings
It is easy to dismiss process mapping as something you do to try and understand the business. But then you…
-
CX in 2021. 33 minutes vs 47 seconds
A simple task: I needed to update my credit card for my wife’s health insurance with Assurant Health, who are…
-
$500m ROI for business process (not UI design)
A compelling title: “Citibank just got a $500 million lesson in the importance of UI design. Citibank was trying to…
-
Simple concept that can reduce rework by 80%
The Shift Left concept has been around for years, but mainly amongst the testing and development teams. It is a…
-
Laugh and learn: the importance of business analysis
Whilst this video is funny, there is a deeper, darker message. As Analysts, Admins and Developers if we don’t spend…
-
3 golden rules for getting the Salesforce ROI you deserve
Salesforce is an investment. That means it is expensive if you don’t get a great ROI. But there is no…
-
2020 Partnerships. Awards. Accolades.
https://elements.cloud/2020/10/31/15-winning-appexchange-apps-chosen-by-salesforce-customers/ https://elements.cloud/2020/10/14/named-in-top-visionary-companies-to-watch-in-2020/ https://elements.cloud/2020/11/30/elements-cloud-sponsors-digital-revolution-awards/ https://elements.cloud/2020/06/13/work-com-1st-impressions-and-implementation-considerations/ https://elements.cloud/2020/10/22/element-cloud-jira-integration-listed-on-atlassian-marketplace/ https://elements.cloud/2020/10/28/supercharging-devops-with-elements-cloud-copado-webinar/ Photo by Markus Spiske on Unsplash
-
-
10 Things from Analyzing 1 Billion Metadata Items
The power of Salesforce lies in the ability to customize an org, much of which can be done quickly, by…
-
Inheriting an Org: Sandy Hunter @ Mental Health Commission
Sandy Hunter, Salesforce Administrator at Mental Health Commission of Canada recorded this super helpful session at the Center of Excellence…
-
Elements.cloud judges Digital Revolution awards
Digital Revolution Awards The Digital Revolution Awards recognizes the power of the cloud to digitally transform our world: to help…
-
Did we all forget Data Privacy in 2020?
With the dramatic shift from physical to online events, rigorous data privacy seems to have been lost. It certainly falls…
-
-
-
Business Analysis delivers tangible benefits
Measurable benefits We often hear: “We haven’t got time for that”. It does take more time to do rigorous business…
-
Business Analysis now featured on Trailhead
Salesforce has added a brand new role tag to Trailhead content: Salesforce Business Analyst and has some new modules. With…
-
Why process diagrams are more than a project document
Alexander Kurm talks about the power of process at Bank of Montreal. For those who think that a process diagram is…
-
SFDC Consultant Podcast with Ian Gotts Elements.cloud
SFDC Consultant is here to support your Salesforce Career through Interviews, Podcasts, Videos and Articles about and around the best…
-
Car recalls. Bad process or great business?
The numbers around recalls are staggering.There were a record 53 million recalls in 2019 according to the National Highway Traffic…
-
How implementation mature is my organization (quiz)
A few years ago we created this fun “cosmo” quiz. It is far simpler than the OrgAssessment.com survey and just…
-
-
Why every Org needs a Center of Excellence (race car analogy)
SUMMARY Salesforce was a Ford Focus, now it is an Aston Martin GTE race car. Salesforce was quick, easy and…
-
Mapping Aviation Gin’s top level process – “The Process”
I’ve long been a fan of Ryan Reynold’s quick wit, chiselled good looks, but mostly his quirky marketing. His purchase…
-
Forrester: Five ways to cut the risk of Salesforce
Back in May 2017, 3 Forrester analysts, John R Rymer, Liz Herbert and Kate Leggett authored the research paper, Five…
-
Crowe Digital: “Coffee with Ian Gotts”
Ian Gotts, Founder and CEO of Elements.Cloud joins Crowe Business Solutions Partner, Grant Anthony to discuss his career journey as…
-
Lou Fox, ex-CTO BlueWolf, joins Advisory Board
We are delighted to welcome Lou Fox to the Elements.cloud Advisory Board. Lou was the CTO of Bluewolf for 16…
-
-
Do you have leading or lagging metrics?
A driving analogy Think about driving alongside a pavement crowded with shoppers. A pedestrian steps out and thanks to your…
-
15 Winning AppExchange Apps chosen by Salesforce customers
Amanda Nelson, Senior Director, Community Marketing at Salesforce asked customers for their top Appexchange Apps. Elements.cloud was listed in the…
-
-
Isn’t it time you cleared out the cobwebs in your Org?
This recent spooky post by Elements.cloud Partner, Endiem should strike fear into the heart of every admin. https://endiem.com/blog/isn-t-it-time-you-cleared-out-the-cobwebs-in-your-org-check-out-the-elements-cloud-org-assessment-this-halloween A quote…
-
Poor scope control. #1 serial killer of projects
4 min read: Not getting control of scope at the beginning or losing control of it during the project is THE killer.
-
Invited on a private jet? Here is the etiquette
No one wants to risk travelling on airlines at the moment. So the obvious approach is to find a friend…
-
Supercharging DevOps: Elements.cloud + Copado
Andrew Davis – Director of Product Management at Copado and Ian Gotts – CEO of Elements.cloud – discuss how to…
-
Lessons not confessions: 1000 OrgConfessions and counting
Dreamforce19 At Dreamforce19 we had 405 OrgConfessions.com. Less than a year later we are at over 1,000. So what has…
-
Why Salesforce Admins job disappearing
David is a 7x MVP and Technical Architect of a $XX billion org at Google and is a member on…
-
Elements.cloud Jira integration listed on Atlassian marketplace
Elements.cloud now has a tight integration to Atlassian Jira and Copado so users stories are kept in sync and the…
-
Why every Org needs a Center of Excellence (band analogy)
SUMMARY Salesforce was a band in a bar, now it is on a world tour Salesforce was quick, easy and…
-
-
-
43 sec business case for process mapping
When we started Nimbus in 1997 we were evangelists. Every sale was a triumph. Not beating the competition, but finding…
-
Named in “Top Visionary Companies to Watch in 2020”
Elements.cloud is delighted to be listed in Business Sight’s listing of “Top Visionary Companies to Watch in 2020” Here is…
-
Org implementation maturity benchmark launches
OrgConfessions.com What started as a fun project, collecting anecdotes about implementation issues in April 2019 became a book, movie trailer…
-
A short story: orchestrating a healthy Org
The lights dim, the audience quietens in response – and you step towards the rostrum. It was an extraordinary honor for…
-
Pop-help for any Chrome browser page or cloud app
Instant help in ANY webpage Now pop-up help is available for any SaaS app, community or webpage. Our neat Chrome…
-
Startups – value of process documentation
(READ TIME – 2 MINS) I am going to suggest something that will seem completely off the wall. Startups should…
-
Develop in production: insane or inspired?
Accelerating implementation We all know the benefits of accelerating and streamlining the release cycle; the business is more agile and…
-
COVID19 forcing change at Lightning pace
Speed and relevance are the most important currencies during a crisis. That means adapting quickly and leveraging technology. Industry leaders…
-
Elements is an official Work.com partner
THINKING AHEAD Salesforce, as ever, is thinking ahead of the game. Whilst everyone was trying to come to terms with…
-
Why flowcharts are so 1980’s: Universal Process Notation
Flowcharts and swimlanes were the way that most analysts and consultants used to capture requirements and business processes. But this…
-
I understand why it is so difficult to clean up an Org: Poison Oak
I have been WFH on and off since we started Elements.cloud in 2016. I share a home office with my…
-
Drive up user adoption with in-app help & feedback
Business benefits Poor user adoption is a triple threat: users not using apps, so no data and wasting money on…
-
8 reasons why XLS is pants capturing requirements
Your users often don’t know what they really want. They think they do and express their needs as Business Requirements.…
-
Getting HigherEd back to school in a post-COVID19 world
What is clear is that the future is not clear. But, what is certain is that schools that adapt to…
-
What every Org needs — a metadata dictionary
The Salesforce platform is very powerful, and as Spiderman was told: “with great power comes great responsibility”. With every Salesforce…
-
Why Free is Not Free. The true cost of free
YOU HAVE A NEED Many of the tools required to manage any complex (i.e. most) Salesforce implementations are not provided…
-
COVID19 is forcing change at Lightning pace
Speed and relevance are the most important currencies during a crisis. That means adapting quickly and leveraging technology. EXEC SUMMARY…
-
Top 5 #elementshitfeatures for #WTF in 2020
As we all come to terms with prolonged period WFH (working from home) we thought we’d get the team…
-
10 reasons why NOT to use XLS as metadata dictionary
FREE DOES NOT MEAN FREE It looks so easy and quick. There are free tools out there to dump all…
-
Top 25 OrgConfessions of the decade
Top 25 OrgConfessions of the decade We’ve reviewed all 603 confessions. And the results are in. Originally we intended it…
-
…
Elements.cloud > ...
