-
-
Drive up user adoption with in-app help & feedback
Business benefits Poor user adoption is a triple threat: users not using apps, so no data and wasting money on…
-
OrgConfessions – root cause analysis
The Salesforce platform is very powerful, but as Spiderman was told “with great power comes great responsibility”. And whilst we…
-
Happier Teams are more productive. Fact
Happy teams get more done. That’s a fact. There’s a great deal of research that supports…
-
An effortless conference interview
New format, big risk, monster rewards Rather than go with the tried ( tired ) format of getting a client…
-
Operational Excellence 2.0
We spent 15 years building Nimbus, a process mapping company, to a reasonable size in the…
-
5 change management lessons from #Brexit
As you can learn from the good and the bad, Brexit is a great example…
-
Happier teams are more productive. Fact.
Happy teams get more done. That’s a fact. There’s a great deal of research that supports…
-
The process implications of #Brexit
There are many huge implications; financial, political but I woke up thinking about the practical. There are huge number of…
-
Blind men, an elephant and staggering results
Why is it so hard to get corporations to deliver consistent operational processes? Maybe this parable will help.…
-
Small businesses deserve great processes
The issue for small businesses is: at what point do you move from heroic actions by…
-
Laugh and learn: Kinky Boots
Kinky Boots – a great “educational” film Written in 2005 it has some great messages that are even more relevant…
-
What is your change strategy?
For many, change is frightening, threatening and therefore it is resisted at all costs. It is…
-
Strategic. Simple. Universal. UPN
The debate around the value of BPMN continues. Clearly it is the critical modeling notation for those in the business…
-
“The Process” movie: could be a blockbuster
Stage plays entertained kings and queens throughout the ages – and anyone else wealthy enough. Think…
-
-
-
-
-
The Intern – great film, strong business messages
There have been several films about the tech scene plus the sitcom series, Silicon…
-
Customer Experience = Customer Expectations
Sometimes delivering a better customer experience is all about changing the customer’s expectations about what they…
-
Change annual staff reviews to monthly for $500
I am a non-exec director of a rapidly growing startup called Zuant – iPad lead capture.…
-
-
Change & adoption
Elements.cloud > Change & adoption
