We talk about “Building the right thing” by more complete and rigorous business analysis before you launch into development. You may have heard the term “Shift Left” which is identifying issues and conflicts through business and org analysis as early as possible – in design rather than in production – as they are 100x cheaper and quicker to fix.
But even with the best analysis are the users using the apps and features as expected. There is one way to know; the Event Logs. This can tell us which users used which page layouts, which automations were fired and when – and a whole lot more
By analyzing these patterns which can provide another critical dimension to the understanding of the org metadata and Org Health. It can identify training needs or potential enhancements that can enable the business to be more responsive and productive.
This is ultimately about Accelerating Time to Value.