Tony Nguyen

#LIFEWITHGOLDIE

TONY IS IN HIS ELEMENT

It was a no-brainer to go with Elements

Elements, really save us time, because it finds the data for you and it brings up to the front. It’s always right there in front of us.

TONY NGUYEN

 

 

Video transcription

My name is Tony Nguyen. Being a brand new Admin myself, coming into the company I had no technical background or anything like that inside the org. So, learning the org itself within the company was pretty challenging. 

At the time, we didn’t even know about Elements.cloud or tools like that, that exists out there. So, going through the transition of learning an org brand new, and then going to find something like Elements, it was crazy. It was like a crazy experience. Like, Oh, I wish we had this before. 

From the perspective of being a brand new admin, there was a lot of cool things that Elements was doing that saved us a lot of time. I solve issues, and I solve cases every single day. We use it for the architecture side, for the documentation, but also at the same time when any time there’s a case or an issue that comes in and we don’t know where the data lives, because the Salesforce org is so deep, Elements, really save us time, because it finds the data for you and it brings up to the front. So, it’s always right there in front of us. 

Working with Elements Team has been amazing. A lot of time when you work with sellers and stuff like that, they could be a little pushy, but Elements has always been super flexible with us and give us the time that we need to evaluate the product. 

Three favorite things about the Elements platform, one, there’s an extension on Google Chrome that you can install, so the data’s always there. I think that’s probably my number-one favorite. The second part is the architectural side of things. Everything, all the documentation is there. And the third one is the help icon in Salesforce. Because there’s a lot of limitation with the traditional help Icon and Elements really brings that forward and gives more power and user feedback. There’s so many things that Elements provides that other competitors or other software wasn’t doing. So, to us it was like a no-brainer to go with Elements.

Going through the transition of learning an org brand new, and then going to find something like Elements, it was crazy. It was like a crazy experience. I wish we’d had this before.

TONY NGUYEN

 

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