Mitsubishi Electric Trane

MITSUBISHI ELECTRIC TRANE ARE IN THEIR ELEMENT

Getting visibility of Org changes

Mitsubishi Electric Trane

Mitsubishi Electric Trane HVAC US (METUS) is a leading provider of ductless and VRF systems in the United States and Latin America.

As a 50/50 joint venture between Trane Technologies and Mitsubishi Electric US, Inc., the company provides innovative products, systems and solutions capable of cooling and heating any application from a home to a large commercial building.

Owe it all to Elements Cloud!

MELISSA MUELLER, SOFTWARE ENGINEER

We’ve had Elements Cloud since March, and it’s been extremely helpful. I was able to see that some of our internal users had managed to figure out how to create their own Home Page layouts. I did a double take and said ‘how the hell?’

Well, thanks to the emails about changes between nightly syncs by Elements Cloud, I was able to figure out that our users missed being able to display whatever dashboard on their home page, they wanted. A feature that is not available in Lightning, but is in Classic.

It turned out that 6 years ago when our instance was first implemented, somebody gave our internal users the, very dangerous, Customize Application permission.

Thanks to my friends in the Ohana, I was able to find the AppExchange app, Dashboard Pal, and implement that while removing that nasty permission! 🙂 Owe it all to Elements Cloud! Not to mention the great process mapping ability!

   OTHER CUSTOMERS IN THEIR ELEMENT

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