When we started Nimbus in 1997 we were evangelists. Every sale was a triumph. Not beating the competition, but finding a like-minded client who “got it”. Elements.cloud is no different. We have clients that understand:
- The audience for the process maps is everyone in the company, so it needed to be simple
- The process content was the “operations manual” and “single source of truth”, so it needed to be managed
- That you could get benefits without automating every single activity, so it needed to be continuously improved
The understanding and market have evolved. There is still a need in company after company, but there is now a greater awareness of the need, the benefits and the approach. But ultimately it is all about seeing clients get success. So take a look at this quick video which sums up the benefits that Carphone Warehouse, a retailer teamed up with Best Buy with 800+ stores got…. back as a Nimbus customer in 2007. BTW This project won them a Gartner BPM award which they richly deserved.
BTW Salesforce has launched a Business Process Mapping course that teaches UPN (Universal Process Notation) which is the approach used in the video. TRAINING COURSE