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How to do corporate #pride
Pride parades are a big corporate deal. An estimated 150,000 took part in the SF event in 2016. So it…
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The process implications of #Brexit
There are many huge implications; financial, political but I woke up thinking about the practical. There are huge number of…
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Blind men, an elephant and staggering results
Why is it so hard to get corporations to deliver consistent operational processes? Maybe this parable will help.…
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Survival guide for Dreamforce virgins
I consider myself a Dreamforce veteran – a repeat offender. I was founder and CEO of…
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#CXfail You couldn’t make this up
A genuine post from a friend on Facebook. It’s a sad reflection of business nowadays is that…
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SaaS’s dirty little secret
Gartner research by Christian Hestermann titled SaaS ERP Only Reduces Part of the Effort Needed to Implement…
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Universal Process Notation (UPN)
I find myself writing articles where each time I have to explain the power of a…
