For many, change is frightening, threatening and therefore it is resisted at all costs. It is that old pain versus pleasure thing. People act to eliminate pain and bring pleasure. Therefore you need to make the new world look more pleasurable than the perceived pain of change. Or you need to make the pain of […]

READ TIME: 2 mins The change is remarkable. Better technology. Better coordinated team. Better result. So have your processes improved this much?  What could you learn from Formula1 teams about their attention to process detail?  

The debate around the value of BPMN continues. Clearly it is the critical modeling notation for those in the business of “process execution” i.e. workflow automation. But its huge range of symbols often makes it impenetrable by end users who need a view of the end to end process for training, support or compliance reasons; […]