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Business is slowing down
Picture: Illustration by Andras Baranyai for Fortune I am sitting under an umbrella outside a Peets…
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Daddy, are you still at work
A simple enough question. My children understand that if I am in my office, or I walk…
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3 simple questions
The starting point A client asked me to work with them to review their process for…
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Simple mistake x social media = PR nightmare.
Simple mistake x social media = PR nightmare You have probably heard about “the Sainsburys 50p…
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Small businesses deserve great processes
The issue for small businesses is: at what point do you move from heroic actions by…
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Why internal BPM projects fail?
We have just completed a 12 week project where I have been the Program Manager for…
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Make the CIO look like a rockstar
CIOs have lost the confidence of the business because they are seen to be unresponsive in delivering the infrastructure and…
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Insiders Guide to SF
We have crowdsourced from the San Francisco locals all the “inside knowledge” in 80 pages packed full of critical insights.…
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Laugh and learn: Kinky Boots
Kinky Boots – a great “educational” film Written in 2005 it has some great messages that are even more relevant…
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What is your change strategy?
For many, change is frightening, threatening and therefore it is resisted at all costs. It is…
