In a great article in Bloomberg Business Week they catalogue the demise of Abercrombie and Fitch, in the cover feature called The Aging of Abercrombie and Fitch. Whilst the article shows the challenges that every company has of “staying relevant” in a rapidly changing world there was a very interesting insight into the unnecessary level […]
Conference calls in real life: timesuck
We all know the value of remote working. Many of the benefits you know, plus some that you may not have considered are in a blog called “Daddy are you still at work?”. But a necessary evil of remote working is the conference call. And with it there are 3 major issues 1. Protocol: Surely […]
“Daddy are you at work?”
“Daddy, are you still at work?” A simple enough question. My children understand that if I am in my office, or I walk into the house after a business trip and am on the phone that I may still be at work. Have you noticed that the term “I am at work” has become a […]
Social media can’t fix business problems
Social media amplifies the good and bad Social media is a great vehicle for reaching more people. So instead of fixing problems, it in fact it AMPLIFIES them. So if you have a customer experience issue, then using social media to fix it is like putting lipstick on a pig. It may work for a […]
PEXWeek “the future is fast” video
The recent PEXNetwork conference in Orlando brought together process professionals to think about the future and the role process has to play. This was the opening video… which does a great job of setting the scene. The future is difficult to predict, and the video highlights the benefits of Google Glass, just as Google announce […]
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